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Superior Auto, Inc.
- Used Car Dealers
- Fort Wayne, IN
About this business
Location details
6642 St Joe Rd #200, Ste 200, Fort Wayne, IN, 46835, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I bought a car at superior auto in Monticello Indiana had car a little over a year while driving blew up Head gasket had it fixed on my dime to a room of 2500 plus tow of 200 and a hotel bill of 800 not included the food I ask for a little help because I'm on fixed income I got no help from them and now they are picking up my car after I put more then I had and maxed card out to do it they need a heart and fined
I bought a 2008 Ford Escape from the Kokomo location in May of 2019. Since then, I have spent a extra $2600.00 dollars on repairs on it. First it was the ignition switch that went out, then the right front brake caliper broke, and now the transmission went out. That's 2600.00 dollars in 6 months. I know it is a "Buy here, pay here" and "Buy as is" but really? **** *** ************ **** ** **** ***** ******* ************* **** ******** **was more than glad to drive to Kokomo to pick it up, cant' bring it back to Kokomo** ****... read more
Business response:
We do provide assistance if a customer experiences a mechanical problem shortly after the sale. Mr. B****** is no exception. When he informed us about the problem with ignition switch, it was approximately 1 week after the sale so we asked him to get us a repair estimate. He did not provide us with an estimate, even after we repeatedly reminded him in the following months that we would not be able to help him without an estimate. In response to our reminders, he continuously told us that he was too busy. When he finally deci... read more
I bought a car from the Defiance office and it ran great for 4 days after that i had to replace the alternator and battery also when i purchased the car it had no oil in it as well as the sway bar links are broke. I called after making a review and was screamed at by the male at the Defiance office ** **** ****** *** **** ******* ** ** *** **** ******all because I made a bad review he thinks it ok to scream ** **. I will be filing a formal complaint with the corporate office.
Business response:
According to our records, Ms. R***** called our office on November 2, 2019 and stated that her vehicle would not start. During that call, she asked us “what we were going to do about it.” Although the vehicle was purchased without warranty and there is no requirement for us to do anything about her mechanical issue, we did still ask her to obtain an estimate so that we could request assistance from upper management. Ms. R***** did not provide us with any estimate; presumably she chose to pay for her own mechanical problem ra... read more
I have been with them for over 10 years and this past Saturday I was treated completely horrible by the manager and another female employee, I have sent people here who have purchased cars, they are always junk yet I still stayed, well after this I will never go here and I recommend never going here. Cussing and calling me names, they should not have their jobs, obviously they shouldn't be working with the public. I had to call the police and file a complaint and I'm working with the BBB, with experience was horrible..
Business response:
In response to Ms. M*******’s statement that someone was “cussing” and “calling [her] names,” this is simply not true. Although she directed excessive foul language at several of our employees, we vehemently maintain that she was treated in a professional manner at all times. Regarding the Ms. M*******’s statement “I had to call the police…,” it should be emphasized that we contacted the police departments in both *****, Ohio and and the ******* ** ********, Ohio and asked each department if they have any record of any commu... read more
Very rude and aggressive salesman on Lake Avenue in Fort Wayne Indiana.
Business response:
Our records indicate the following: We made numerous attempts to contact the complainant in order to collect her past due account. In response to those attempts to collect, both the complainant and her co-buyer responded vigorously, using foul language over the telephone and at our place of business. On August 9, 2019, the complainant’s co-buyer came into our office and made a scene in the presence of customers, used excessive foul language and threatened our general manager. The complainant’s co-buyer left our place of busi... read more
I Bought a vehicle approximately five months ago. This vehicle hasnt been able to be driven for over a month due to all the things wrong with it. I spoke with the GM of the store and she told me to get an estimate from the dealership and send it to her. That’s what I did. Just the estimate alone cost me $200 Due to all the different systems they had to check bc of all the issues with it. Normal estimates are $85. After they received the estimate I have literally heard nothing back. I’ve left message after message at the corp... read more
Frequently asked questions about Superior Auto, Inc.
How is Superior Auto, Inc. rated?
Superior Auto, Inc. has a 1.1 star rating with 69 reviews.
When is Superior Auto, Inc. open?
Superior Auto, Inc. is closed now. It will open at 9:00 a.m.
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