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Superior Auto, Inc.
- Used Car Dealers
- Fort Wayne, IN
About this business
Location details
6642 St Joe Rd #200, Ste 200, Fort Wayne, IN, 46835, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
This place is a complete joke I wouldnt recommend this company to anyone. Very unprofessional. I made my payment online with 2 different cards. My first payment wasnt showing it went through, so I called for this rip off company to check their system to see if it went through. I used my second card for the remaining balance. Needles to say ***** didnt go through. Instead of giving me a courtesy call to inform me. This bogus company repoed my car and made me pay a ***** repo fee. Superior Auto is money hungry, and they dont c... read more
They came to my house threatening me. They do not follow their half of the contract. And make up new rules as they go. They also expect their employees to choice them and not their kids needs. They are rude and I'm over it. If I could send my car back and it not effect my credit I would. I'm over the disrespect. Like I'm the customer. I'm their paycheck a d they treat us customers poorly even though we pay for their over priced cars.
As I am sure many of you already know, Superior Auto is not a very reputable company. I was lied to by their staff from the second I walked in the door. They were very unorganized and somewhat misleading about the whole ordeal. I purchased a 2012 ****** Armada with approximately ******* miles on it. I put a $400.00 down payment on it and my monthly payment is $640.00. It's pretty clean overall except for the whole driver side speaker system is shorted out. Runs great. I need this vehicle to get to and from work and without t... read more
I Purchased 2014 **** Escape from the ******* **** location and was told it was gone over and good to go. They suggested I could take it to a mechanic why would I pay hundreds of dollars for a person to look at it and if something wrong I dont buy it if they already had it looked at. I went off what they said well it wasnt 3 weeks and front end made a noise then it started stalling when I came to a stop, had to put in neutral to keep it from stalling. **** come to find out the transmission went out. And **** had issues with ... read more
Business response:
The complainants statement They suggested I could take it to a mechanic conveys the fact that we offer all potential buyers an opportunity to have any subject vehicle inspected by a technician of their own choice prior to finalizing a purchase. Such an opportunity clearly results in a buyer who is better informed, thus no reasonable person would actually complaint about it.Furthermore, it appears as though the complainant may be missing the fundamental concept that we have nothing to do with a warranty that we did not provid... read more
I shouldve came here first and read the reviews before buying a car from them. 500$ a month and never have been late on a single payment. They wont work with you at ALL with payments. (Even if its a holiday and your paycheck is delayed until Monday) its ridiculous! Ive religiously been paying my bill and its crazy that they cant be flexible at all!!!! Lifes already hard. I will NOT be purchasing from them again. 0/10 do not recommend.
Would never recommend buyind a car from them. They will send countless texts and will bully people. You pay way too much for a used car and the interest is so high.
I think I am on my second car from them. Once they hit about ******* miles they start falling apart. The first issue they added almost $2000 to my loan. Now they are wanting to add another huge chunk for more repairs or another auto loan on top of my almost $800 a month payment. They are scam artists that now have me at almost $20,000 for a 2014 car. I don't have this kind of money to keep feeding them sand they will not work with me or help in any way. I have been stranded twice and nothing from them. Of course if I let it ... read more
They said they'd work with me on payments options. As work has been slow. They gave me 24 hours to make the payment. They said if I let them know ahead of time they'd work with me I let them know 3 weeks ahead. The car was sold twice the amount it is valued of KBB. I needed a car in a rush and they took advantage of that. I am advising everyone NOT to go there, crooks, heartless, money hungry people.
No stars! Worst company I have dealt with. When they make an error like double charging my debit cars, they showed no remorse, didn't apologize, and flat out didn't care that it made a single mother and her kids have to struggle for a week. All they say is well it takes 3 to 5 days to refund to your cars. And told me I could ask friends or family for gas money to get to work, or food. ********************* had no right to go into my account and manually charge my card 2 days before it was even due and again the next day for ... read more
Frequently asked questions about Superior Auto, Inc.
How is Superior Auto, Inc. rated?
Superior Auto, Inc. has a 1.1 star rating with 69 reviews.
When is Superior Auto, Inc. open?
Superior Auto, Inc. is closed now. It will open tomorrow at 8:00 a.m.
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