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Superior Auto, Inc.
- Used Car Dealers
- Fort Wayne, IN
About this business
Founded in 1975, we opened our first Buy-Here/Pay-Here (BHPH) dealership on Superior Street in Fort Wayne, Indiana. We realized that there were hardworking people who, for whatever reason, found it difficult to obtain automobile financing from traditional sources such as banks, credit unions or other financial institutions. Superior Auto, Inc. is one of the largest, privately-held automotive retailers in the United States and currently operates69 locationsin Indiana, Kentucky, Michigan, Ohio. Our mission is to provide reliab... read more
Location details
6642 St Joe Rd #200, Ste 200, Fort Wayne, IN, 46835, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
HORRIBLE HORRIBLE HORRIBLE I was promised I was getting in a car with NO PROBLEMS I wasnt given any car fax, I was told I had a warranty with General Manager ********* and I DONT. ALTERNATOR KEEPS FRYING BATTERY KEEPS FRYING, SPARKING UNDER THE ENGINE, THIS IS NOT OKAY AT ALL!!!!! Decatur, Indiana superior auto is an absolute JOKE! They lie and tell you you have a warranty when you DONT. THEY TELL YOU THERES NO PROBLEMS WHEN THERE ARE A BUNCH! I AM DISABLED AND CANT AFFORD TO POUR A BUNCH OF MONEY INTO A ****** UP CAR THEN I... read more
My husband and I bought a jeep renegade about 5 months ago and we have had nothing but problems with it, first time taking it to dealer warranty wouldnt cover over heating issues so that cost us ****** of our money, then brakes went out no air conditioning, making terrible noise in front end and bogging down stalling all the time so took it to repair shop again they were great 1.000.00 dollars worth of worth new warranty paid it, was very happy, but now alternator light is on and runs for awhile and totally stalls, Im so dis... read more
When I was 18 years old, I went out and decided to be a big boy and get my own car payment. I was tired of driving s*** beaters. Superior Auto called me for 2 straight months wanting to put me in a car. I went there and spoke with the general manager that was rude and nasty the entire time. Didnt give me a chance to read any of the information on the contract and then just shoved me out the door after it was done. I had purchased a 2016 **** Focus SE (this was the only vehicle she said I was eligible for) which turned out to... read more
The 24 month/24000 mile warranty is a total scam. Its actually a $4850 warranty and thats the max they will pay. I bought a 2018 Dodge Journey from them end of March 2025 and end of May 2025 the oil pump went out. I called the warranty company and spoke with them and they assured me it would all be covered. Took it to the shop on Monday and they found chunks of metal in the oil filter and oil pan which means it had been having problems long before I bought it. So it needed a new engine. Shop calls a couple days later says th... read more
I am a current customer with ********************** in which I've been happy with. I thought *** and ****** in the ****** IN location were genuine, good people. This past Monday I called to make a payment. ( 3 days late). I told them I was in the hospital for a few days. I proceeded to get my debit card to make the payment. I realized my son had the card at the store so I told them I'd give them a call back as soon as my son returned. I never hung up the phone and neither did ***. He started yelling into another office where... read more
Weekly payments too high, forced to purchase full coverage insurance on a s*** car, GM is rude . Total cost for the car is way above it's value this should be criminal these people ought to be ashamed of themselves certain they're not going to make it into heaven It is our belief that we've had no business relationship with the person who submitted this review. After a diligent search of our records, we can find no customer by this name.
Weekly payments too high, forced to purchase full coverage insurance on a s*** car, GM is rude . Total cost for the car is way above it's value this should be criminal these people ought to be ashamed of themselves certain they're not going to make it into heaven
Business response:
It is our belief that we've had no business relationship with the person who submitted this review. After a diligent search of our records, we can find no customer by this name.
Where should I begin! I had to get a car quickly because this was my only option and I have cancer and have to have cancer transportation to my appointments so I purchased a vehicle from this JOKE of a place and have regretted ever since!!! The sales lady was so nice when selling the vehicle to me but boy oh boy dont you dare be a second late on your payment or they are calling you and your references and harassing them for the payment and saying they can come repo the car! I have my payment setup on auto pay and I still get... read more
I bought a vehicle from. Superior auto in September of 2024. We believed in our sales representative at the ********** location.We have had nothing but issues since we purchased our Buick Enclave 2015. We had it in the machinic shop January 2025 to fix various issues including control arms suspension struts the air bag system (started showing issues two weeks after purchasing) and other issues. Further more, the warranty company would not cover all costs and we are on the hook for $1200. Superior auto described a program we ... read more
Frequently asked questions about Superior Auto, Inc.
How is Superior Auto, Inc. rated?
Superior Auto, Inc. has a 1.1 star rating with 67 reviews.
When is Superior Auto, Inc. open?
Superior Auto, Inc. is closed now. It will open at 8:00 a.m.
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