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Subaru World of Newton
- Newton, NJ
About this business
Subaru World of Newton offers new and Certified Pre-owned Subaru vehicles, quality pre-owned inventory, unbeatable prices, and top notch customer service!
Location details
84 Hampton House Road, Newton, NJ, 07860, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Knowledgeable and efficient. They treat customers with respect and a no pressure experience That goes for both the sales and service teams. Just a group of nice people, very uncharacteristic of other retail automobile buying experiences.
Business response:
We're delighted to hear that our team at Subaru World of Newton provided you with a respectful and pressure-free experience. Thank you for highlighting both our sales and service teams! Ted Higgins - Service Manager - (973) 579-5000
Marc ‘ his crew were great. Very professional & pleasant to work with. I will be back.
Business response:
We couldn't ask for a better review of Subaru World of Newton. Thanks so much for giving Marc and the team a shout-out! Ted Higgins - Service Manager - (973) 579-5000
Marc at service desk is fantastic! !! Very happy with service and experience. Staff is extremely friendly and knowledgeable!
Business response:
Lynn, we're delighted to hear that Marc and the team at Subaru World of Newton provided you with such a positive experience. Thanks for sharing your feedback! Ted Higgins - Service Manager - (973) 579-5000
Service dept. was excellent. Courteous and done within the expected timeframe. Positive feedback and video of car inspection
Business response:
Jerry, we're delighted to hear that our service department at Subaru World of Newton met your expectations! Thank you for the positive feedback and for choosing us. Ted Higgins - Service Manager - (973) 579-5000
Friendly, upbeat, helpful. Salesperson did not rush my decision and answered all questions. Salesperson was kind, receptive and willing to hear me out and offer suggestions and solutions. Finance person took the time to answer my questions & explain things so that I was comfortable with my understanding of things.
Business response:
Cathy, we're delighted to hear that our team at Subaru World of Newton provided such a supportive and informative experience. Thank you for sharing your positive feedback! Chris Dexter - General Manager - (973) 250-7815
worst experience ever! Was trading in my Impreza (that I bought there) and when I and when the salesman brought out the paper work he tried to charge me $999 for document fees and a VIS Premium fee of $1895 which was explained as the cost to fix up my trade in! What Bull! So much for customer loyalty.
Business response:
Cliff, I'm sorry to hear about your experience with the fees during your trade-in process. We aim for transparency and value customer loyalty, so it's concerning to read this feedback. I'd like to discuss this further and see how we can address these concerns. Please feel free to reach out at your convenience. Thank you, Chris Dexter - General Manager - (973) 250-7815
The team did a great job making a car buying experience smooth and fast tracked. Dave was able to hit every monetary amount from the purchase to the trade in. Fantastic job guys and thank you.
Business response:
James, we're delighted to hear that Dave and the team at Subaru World of Newton made your car-buying experience smooth and efficient. Thank you for choosing us! - Chris Dexter - General Manager - (973) 250-7815
Friendly, informative, accommodating. There Was no high pressure tactics. Everyone we had contact this was very pleasant.. when I mentioned Monday delivery was going to be Difficult Michael offered to deliver it. Extra bonus!!! Thank you all
Business response:
Thank you for sharing your experience with us at Subaru World of Newton! We're delighted to hear that Michael and the team provided such accommodating service without any pressure. Enjoy your new vehicle, and let us know if there's anything else we can do for you!
It was a standard first oil change but when I asked about a problem with my dash and passenger door it became disappointing. When they gave me my vehicle, it appears they wiped the dash with a white paper towel which left a residue on the dash and passenger door. I asked Edgar about it and he told me to go to Walmart and buy Amor All and clean it myself???? I just got the vehicle where they gave it to me like that and that’s how they treated me???? DISAPPOINTED 😠
Business response:
It's disappointing to hear about your experience with the dash and passenger door. We strive for thorough service, so it's concerning that this was not addressed properly during your visit. Please reach out if you'd like us to assist you in resolving this issue. Thank you, Ted Higgins - Service Manager - (973) 579-5000
Frequently asked questions about Subaru World of Newton
How is Subaru World of Newton rated?
Subaru World of Newton has a 4.6 star rating with 1,750 reviews.
When is Subaru World of Newton open?
Subaru World of Newton is open now. It will close at 9:00 p.m.
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