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Subaru World of Newton
- Newton, NJ
About this business
Subaru World of Newton offers new and Certified Pre-owned Subaru vehicles, quality pre-owned inventory, unbeatable prices, and top notch customer service!
Location details
84 Hampton House Road, Newton, NJ, 07860, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I have never been treated as well at any other dealership as I have at Subaru World of Newton. The very best!
Business response:
Glenn, we're delighted to hear that you had such a positive experience at Subaru World of Newton! Thank you for the kind words and support. Ted Higgins - Service Manager - (973) 579-5000
Prompt, courteous service. Waiting area is comfortable. It is one of the best I've seen. Oil change was quick. I was texted a video of my car with the results of the multi-point inspection. Nice addition.
Business response:
Thank you for sharing your experience with us at Subaru World of Newton! We're delighted to hear that our prompt service and comfortable waiting area met your expectations. It's great to know the video update was a nice touch too. We look forward to serving you in the future!
David was professional, knowledgeable, courteous, and personable. Not pushy. He was willing to work with us to get a deal done.
Business response:
Thank you for sharing your experience! We're delighted to hear that David provided such professional and courteous service at Subaru World of Newton. We appreciate your feedback and hope you're enjoying the new ride! -Chris Dexter - General Manager - (973) 250-7815
Convenient location Very polite and attentive personnel Speedy service Comfortable and clean waiting room WiFi service to use while you wait
Business response:
Thank you for highlighting the convenience and comfort of Subaru World of Newton! We're glad to hear our team provided attentive service and that you enjoyed the amenities. We appreciate your feedback!
Until I had my Subaru Outback, I never used a dealership to service a car, but the service dept. at Subaru World of Newton, is always there for me. Besides everyone being extremely friendly and efficient, they’ve squeezed me in to do last minute oil changes, and recently, adjusted my tire pressure (abrupt temperature change), on a walk in and didn’t charge me a dime. I’ve been very happy with this service department. Theresa S.
Business response:
John, it's fantastic to hear that our service department at Subaru World of Newton has been able to accommodate your needs so efficiently and with such friendliness. We're glad you're happy with the care you've received for your Subaru Outback! Thanks for sharing this positive feedback. Ted Higgins - Service Manager - (973) 579-5000
I made a service appointment and when I arrived. they did have it on the books. Charged me a $199.00 diagnostic fee for my oil light. I was never told about this fee when I made the appointment. Then they found another issue contacted my extended warranty carrier and informed me it would. cost me only a thousand dollars. I got home and called back got their voice mail and have yet to get a return phone call, Would never use them again.
Business response:
I'm sorry to hear about your experience. It sounds like there was a miscommunication regarding the diagnostic fee and follow-up service. We strive for transparency and timely communication, so I apologize if we fell short here. Please reach out directly so we can address these concerns further. Thank you, Ted Higgins - Service Manager - (973) 579-5000
Kyle Hunsicker gets my vote for Great Salesman -- he found the car I wanted and helped me arrive at a great deal!
Business response:
Carol, we're delighted to hear that Kyle helped you find the perfect car and a great deal at Subaru World of Newton! Thank you for sharing your experience with us. Enjoy your new ride! - Chris Dexter - General Manager - (973) 250-7815
Service with excellent, I'm very quick. The service department was very pleasant to work with. And they went the extra mile for me. The best service in quickest i've ever had at a dealership!!
Business response:
We're delighted to hear that our service team at Subaru World of Newton provided you with such a quick and pleasant experience! Thank you for sharing your positive feedback, and we look forward to serving you again in the future. Ted Higgins - Service Manager - (973) 579-5000
Edgardo is very friendly and knowledgeable. He always makes sure to explain the entire process and he is very honest. Excellent job on his behalf!!
Business response:
We're delighted to hear that Edgardo provided such a friendly and informative experience at Subaru World of Newton. Thank you for recognizing his efforts, and we're glad he made the process clear and honest for you! - Ted Higgins - Service Manager - (973) 579-5000
Frequently asked questions about Subaru World of Newton
How is Subaru World of Newton rated?
Subaru World of Newton has a 4.6 star rating with 1,750 reviews.
When is Subaru World of Newton open?
Subaru World of Newton is open now. It will close at 9:00 p.m.
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