This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Subaru World of Newton
- Newton, NJ
About this business
Subaru World of Newton offers new and Certified Pre-owned Subaru vehicles, quality pre-owned inventory, unbeatable prices, and top notch customer service!
Location details
84 Hampton House Road, Newton, NJ, 07860, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Each time I visit Subaru World of Newton I am impressed by their professionalism and And the degree to which they go to please the customer.
Business response:
Thank you for sharing your review. It's a pleasure to read! We look forward to welcoming you back to Subaru World of Newton. - Ted Higgins - Service Manager - (973) 579-5000
From the moment I checked in for my appointment everything that was done promptly and efficiently. Edgar was a very effective communicator and kept me up-to-date for the process of my car being fixed. From diagnosis to two different things being fixed or replaced, took only 90 minutes when I’m much longer wait time was expected. Receiving a video of my car and an explanation of what was wrong followed up by Edgar explaining it further was exceptionally helpful.
Business response:
Jennifer, we are so glad to read your comments about Edgar and the rest of our team! It means a lot to us that you felt so well taken care of. Thank you from all of us at Subaru World of Newton. Ted Higgins - Service Manager - (973) 579-5000
Our salesman, David, was more than helpful. He found the right car for us based on our needs. This is the second car I have bought with David’s help.
Business response:
Banfield, thank you for your repeat business and kind words! We're so glad David helped find the right car for you again. We hope to see you back at Subaru World of Newton for your third soon! - Chris Dexter - General Manager - (973) 250-7815
Purchased 5 vehicles from Dylan 2 years ago. He was a pleasure to work with and always kept in touch throughout the process. Have had several oil changes and service appointments and staff is always kind and efficient
Business response:
Hi Paula, thank you for your continued trust and loyalty! We are thrilled to hear about your experiences again and again at Subaru World of Newton. We’re always here to help! Ted Higgins - Service Manager - (973) 579-5000
Excellent customer service and quality eork. Would reccomend to anyone with a subaru and will be back
Business response:
Thank you for your excellent feedback and recommendation! We look forward to serving you again at Subaru World of Newton! Safe travels! - Ted Higgins - Service Manager - (973) 579-5000
Excellent sales service - clear and supportive in their communications. Maintenance team also excellent. Went above and beyond what I expected.
Business response:
Thank you for sharing your excellent feedback! We appreciate your business and we hope to see you again at Subaru World of Newton.
I took my vehicle in for a routine Maintenace/clean throttle, and I received a quote for $3K to seal my engine. I have been a loyal customer to this dealership and all they said it happens. I understand my 2016 Outback has 107K miles, but it is well maintained and routinely changed the engine oil with synthetic oil. That only equates to 12K miles per year. You purchase Subaru for reliability and this happens. Most of the quote is for the 200 per hour labor and you would think that a loyal customer would be taken care of by t... read more
Business response:
Tony, I'm sorry to hear about your experience and the frustration it has caused. We value our loyal customers, so it's disappointing that we didn't meet your expectations this time. If you'd like to discuss this further or have any questions, please feel free to reach out. Thank you, Ted Higgins - Service Manager - (973) 579-5000
Customer service is very friendly. The video of the problem with my driver's side tire was helpful.
Business response:
Thank you. We look forward to seeing you again at Subaru World of Newton! Ted Higgins - Service Manager - (973) 579-5000
I took my car to Subaru World of Newton to get my flat fixed, it was irreparable sadly. I talked with Bryan in the service department and he went above and beyond to make sure that everything went as smoothly as possible for me in buying a new tire. He made the whole experience so easy and pleasant. He went out of his way to make sure I was personally taken care of, something I’m sure he does for every customer. Service like this doesn’t happen much anymore in this world we live in, so when it happens to you it stands out. I... read more
Business response:
We're happy to hear that Bryan provided such exceptional service during your visit to Subaru World of Newton! It's wonderful knowing he made the tire replacement process smooth and pleasant for you. Your kind words about our team's dedication mean a lot, and we look forward to welcoming you back in the future. Safe travels! - Ted Higgins - Service Manager - (973) 579-5000
Frequently asked questions about Subaru World of Newton
How is Subaru World of Newton rated?
Subaru World of Newton has a 4.6 star rating with 1,753 reviews.
When is Subaru World of Newton open?
Subaru World of Newton is closed now. It will open tomorrow at 7:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com