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Subaru of Ontario

4.4

About this business

Location details

1195 Auto Center Dr, Ontario, CA, 91761, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.42,364 reviews
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Nilda Kerr's profile image
Nilda Kerr 
7 years ago

I went in to test drive the crostrek. Francisco was very helpful there. Answer all my questions and concerns. Bought it, love it. I hope they deliver everything that was promised and what is in the contract . 

Business response:

Nilda Kerr, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day! 

Patti Anderson's profile image
Patti Anderson 
7 years ago

We worked with a gentleman named Rocky. He was very patient and thorough with us, answered all our questions and made us feel comfortable with what we were purchasing. I would definitely refer others to him. We are very happy with our car. 

Business response:

Patti Anderson, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day! 

Roderick Verbeck's profile image
Roderick Verbeck 
7 years ago

I drive from Orange County to bring my two Subarus to Subaru of Ontario. The sales staff and service staff are professional and down to earth. Although many of the staff are excellent, I would like to highlight Brittanie is Sales and Matt in Service. Both go out of their way to make my Subaru experience Five Star! 

Business response:

Roderick Verbeck, we are very happy we could provide you with a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care! 

Robert M Sites's profile image
Robert M Sites 
7 years ago

I made an appointment with Pedro the day before so when I walked in he was expecting me. He was professional but also down to earth, funny, informative and seemed to be as excited as I was to be looking at the Outback. He took time looking at every color combination so I could see exactly which car I wanted. He answered all my questions and even found out the answer from another salesperson on one he wasn’t sure about which I appreciated him not pretending to know everything. I was planning on buying an Outback but wasn’t su... read more

Business response:

Robert M Sites, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day! 

Alex Colt's profile image
Alex Colt 
7 years ago

Great service. Fast and friendly people working there. 

Business response:

Alex Colt, thank you for the high star rating! Thank you again for leaving us this response! 

Lori Stuart's profile image
Lori Stuart 
7 years ago

Subaru of Ontario treated us really well! The time we spent there was the best car buying experience we have ever had. Daniel our sales agent was professional, efficient, knowledgeable and extremely helpful and very kind. He took really great care of us. And out of all the cars we've bought through the years, our Subaru Outback is my favorite vehicle! We are so happy. Thank you Subaru of Ontario. We are recommending you to all of our friends and family. 

Business response:

Lori Stuart, it's experiences like yours that really keep us motivated! Thank you, and have a fantastic day! 

Donald George's profile image
Donald George 
7 years ago

This dealership met my expectations. Scheduled my appointment on line. Brought my Legacy in for its 6 month service. Service was completed in a timely manner. Very pleased with the service and employees. Will be looking forward to future visits. 

Business response:

Donald Nimer George, it's experiences like yours that really keep us motivated! Thank you, and have a fantastic day! 

Heather Madison's profile image
Heather Madison 
7 years ago

Went to the Dealership yesterday and had a good experience. My salesman Glenn worked very well with me, was patient with me, answered all of my questions, and helped explain to me several options and how it would impact me now and in the long run. The Finance Manager, Michael Cardona also did an EXCELLENT job of explaining everything to me when it came to the figures, which is the meat of the discussions. I feel confident that I made the right choice, thanks to all of the help I received. Thanks Subaru of Ontario, I look for... read more

Business response:

Heather Madison, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day! 

Gary Davis's profile image
Gary Davis 
8 years ago

Set an appointment for 60k service. My manual (2015 impreza) specifies spark plug change at 60k miles in addition to oil/brake fluid/etc. Was advised by dealership spark plug change not included even though they advertise 60k service for ~$400. True price for 60k service is ~$700. When asked why it costs $300 to change spark plugs, was advised by service advisor they need to "jack the engine up to change the spark plugs". Looked it up online, seems to be a total lie. Beware. 

Business response:

I spoke with Stewart (our master tech) and he told me the following The job can be done without lifting the engine. Our guys do lift the engine to create more room for the job. This appears to be accurate information . Eddie, Please call me at 909-6005-5655 This is a best known practice in a shop atmosphere as it makes the job easier to perform. Thank you, Stewart 

Frequently asked questions about Subaru of Ontario

How is Subaru of Ontario rated?

Subaru of Ontario has a 4.4 star rating with 2,364 reviews. 

When is Subaru of Ontario open?

Subaru of Ontario is closed now. It will open at 9:00 a.m. 

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