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1195 Auto Center Dr, Ontario, CA, 91761, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I just had my first oil change done at 7000 miles. It was fast and done in a timely manner. Thank you subaru of Ontario.
Business response:
Phil, we really appreciate your positive review! Thank you so much again for your feedback! We hope you have a great day!
I brought my car in for a 12 month service, and was told it would take about 90 minutes. 150 minutes later they had not started the work on my car. It ended up taking more than 4 hours. The same thing happened when I brought my car in for the 6 month service, only that time it took about 5 hours. That is a long time to wait for an oil change.
Business response:
Thank you for sharing your experience, William. I am the General Manager here at Subaru of Ontario and I would like to know more details of your visit. Could you please call me at your earliest convenience at 909-605-5655 to discuss. Thank you.
Let me first say I absolutely love my Subaru Crostrek! I've never felt so safe as I do in this car. Francisco Perez took great care of us through the buying process. I went in considering different models and he took so much time with us. Even when I went back to get a couple accessories for my car, Francisco took the time to help me. We recently went back for the new owners clinic and the Subaru team took great care of us. We met other owners and got questions answered. If you are in the market for a new car, stop in and as... read more
Business response:
Kathleen, thank you for leaving this detailed feedback about your experience with us! We hope you enjoy your new Crostrek!
The sales staff is great. The service department sucks. Every time I go in for service it takes them way to long to do repairs anyplace else (except a dealership) to do the same job. That's why all my out of warranty work goes some where else.
Business response:
Thank you for sharing your experience with us, Dennis. I am the GM here at Subaru of Ontario and would like to hear more details of this experience. Please feel free to contact me at 909-605-0098 at your earliest convenience to discuss.
I purchased a new Impreza that I love and worked with Josh Moore who was a pleasure to deal with.
Business response:
Thank you for leaving a review, Eileen! We hope you enjoy your new Impreza!
Leased a legacy from them! Gave me a great deal. Love that the kids had things to do while we were going through finance. Everyone was very friendly and willing to answer questions. I really like how they have Subaru nights where you can go answer questions. Met a legacy owner there that gave me first hand opinions of the car while I was waiting for the offer. Would recommend!
Business response:
We always love to receive great feedback. Thank you for leaving a review Blaize!
the service was fast & SHETTLE driver was so nice & they called you when your car is down & the sales person are so nice too & mike is manger is so nice too& Vince is so nice too
Business response:
Thank you for leaving a review! We're happy to hear about your experience!
Subaru of Ontario has a 4.4 star rating with 2,364 reviews.
Subaru of Ontario is closed now. It will open at 9:00 a.m.
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