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Stratosphere Casino, Hotel & Tower
- Hotels
- Las Vegas, NV
About this business
Location details
2000 S Las Vegas Blvd, Stratosphere Casino Hotel & Tower, Las Vegas, NV, 89104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 p.m. to 11:00 p.m. | |
| Tue | 5:00 p.m. to 11:00 p.m. | |
| Wed | 5:00 p.m. to 11:00 p.m. | |
| Thu | 5:00 p.m. to 11:00 p.m. | |
| Fri | 5:00 p.m. to 11:59 p.m. | |
| Sat | 5:00 p.m. to 11:59 p.m. | |
| Sun | 5:00 p.m. to 11:00 p.m. |
This is the worst place to stay. This hotel is located at the end of road... The rooms are dirty and old. The hotel was very noisy at night. I called to complain several times. The hallway smelled of marijuana and old smell. I was on the 22nd floor. From complaining, I was assessed a $!50 fee and blamed for the marijuana smell though I suffer from health issues that wouldn't allow me to use that type of substance. I contacted Riley, a front desk manager who stated the charges would be reversed. Well, a week later i had to co... read more
Business response:
I apologize about the issues, we have processed a refund for the resort fee's ($112.20) back to your Visa please allow 5-7 business days to see the credit.
Just left after our vacation, very sorry to report we had a terrible experience at the revamped Strat hotel and casino. The husband and I share many positive memories here, even getting married here years ago. With the rebranding and renovations one would assume our experience would be better than previous ones. As loyal customers of the hotel for many years we are disappointed. Hotel smells of weed, which may not be all their control, but when staying on a non-smoking floor something should be done. Majority of slot machine... read more
Frequently asked questions about Stratosphere Casino, Hotel & Tower
How is Stratosphere Casino, Hotel & Tower rated?
Stratosphere Casino, Hotel & Tower has a 1.1 star rating with 47 reviews.
When is Stratosphere Casino, Hotel & Tower open?
Stratosphere Casino, Hotel & Tower is closed now. It will open at 5:00 p.m.
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