This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
StormFitters
- Windows Installation
- St. Petersburg, FL
About this business
StormFitters is the clear expert in Hurricane Protection in the 10-county, Tampa Bay market area, specializing in impact & non-impact window replacement, impact sliding doors, door updates, and door replacement, hurricane shutters and every type of severe weather exterior product. Exterior Doors Front Doors Hurricane Windows Impact Windows Storms Doors Storm Panel Hurricane Shutters Hurricane Panels Replacement Windows Storm Shutters Windows Window Company Window Replacement Doors
Location details
2501 Anvil St N, St. Petersburg, FL, 33710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
DO NOT USE THEM!! $15,000 experience that doesn’t feel like it. During the process they made a leak go through our ceiling and it expanded downstairs. They tried fixing it and it stopped but we had ceiling damage. We had to call them to get them to come back. The phone call basically was the GM blaming us without even getting the full details he assumed it was our fault. He came out seen the damage and said oh this is not your fault my apologies. He then wanted to see the work that was done. Basically the caulking looked lik... read more
Business response:
We genuinely apologize to Mr. B***** for his experience and we will stand by him as our customer until he is 100% satisfied. That is why we have an A+ rating with the BBB. While issues occur with less than 1% of West Shore Home projects, when they do arise they become our top priority and we work diligently to resolve them. We have already repaired the damage to his ceiling and we stand ready to resolve all of his other concerns. We are working with Mr. B***** to find a time that is convenient for him to schedule a service a... read more
We had two bathrooms done in our home we just purchased. West Shore Home did not do a good job at all. They had to come back second day to tear wall down by window because the first time they did installation was very wrong. They do not clean area properly before preforming work. Research, research, read reviews, watch their work if hired.
Business response:
We certainly apologize to Mrs. M****** but we were able to stand by her as a customer in true West Shore Home fashion. We did indeed have an issue with a window kit during her installation. We immediately returned the next day and fixed the issue to her satisfaction. We offer the best warranties in the industry and we will always stand by the quality of our work.
False advertising: not a one day tub to shower conversion - more like from July 8-September 3, 2021 to correctly install and repair all the problems caused by the installation - did not clean up the bathroom after installation, multiple problems and many visits by "specialists". Presently mildew around the drain, when called was told they'd send me the list of approved cleaners again-they don't work on mold. This was the absolutely WORST experience I have ever had with a company. We paid the deposit by check, on installation... read more
Business response:
We apologize for Ms. King's experience. For those rare projects where an issue does arise we will always stand by our customers to fix the problem. We have been in contact with Ms. King at the highest levels of leadership in South Carolina and our General Manager has personally visited her home. We have also addressed all of her service issues to her satisfaction.
The experience with this company was very horrible first of all I was given One price then charged another price on the contract I was told my windows would be in by a certain date when they didn't arrive on this certain day I decided to cancel the order and miraculously the windows were available on the day. I haven't had the windows in a good 3 to 6 months and already have a cracked window which was reported in January now I'm told I was not going to have a new window until April. April comes and I'm told it'll be another ... read more
Business response:
We sincerely apologize to the Garmons. We are doing everything we can to work with our manufacturer to expedite the production of their window. This is an extremely custom shaped window and that is why it takes longer to be made. We will continue to work to speed this process up, and will stand by the Garmons until we have resolved their issue. The Garmons claims about West Shore Home changing the price are simply untrue. The Garmons were unhappy about the loan terms, specifically the interest rate, they agreed to with a thi... read more
On 2/2/2022 we had two doors installed. On a 25 degree day no plastic was put up to stop the cold air from coming in. wile 5 people worked on one door. After 8 hours they are about done and we find many problems. Gaps in both doors letting air inn. Door not shutting correctly. The chalking on outside was so bad was allready coming off. They fixed one door. The trim was cut so bad. Meaning not straight at all. When asked they blame someone that had left. The one door has a dent and is coming apart. The gap they cut a pice of ... read more
Business response:
Mr. P******'s concerns are legitimate and it is our top priority to resolve them all. Our Installation Manager is personally working with Mr. P****** to ensure that all issues are addressed to his complete satisfaction. Mr. P******'s experience is not one we want any West Shore Home customer to have. We own our mistakes and we will always make them right. We will always stand by our customers until their experience meets their expectations.
My husband contacted this company on getting our front window replaced. A guy named Noah came to the house asked us what we wanted and told us what he can give us. He never presented us with different options of windows that would be available to us. Another employee mentioned it to us. I contacted N9ah and stated we wanted to know about other options available. We already had a scheduled date in November to have the windows done. Noah never would call back or respond so I contacted the company and spoke to several people an... read more
Business response:
The breakdown in communications with Ms. W********* is unacceptable, and we sincerely apologize. Even though there are explanations for her experience we feel it is better to stand on our integrity, own this as our mistake, and make things right. We have provided Ms. W********* with all requested documents, and her rebate. We have rectified all issues to Ms. W*********'s satisfaction.
We responded to a media commercial back in December for a bathtub/shower remodel since we were already in the process of hiring a general contractor for two complete bathroom remodel projects (including one bathtub to shower conversion). Several days after the sales rep visit on December 6th 2021, we decided to move forward with just a bathtub replacement in one bathroom and a shower conversion in the other. We knew we were paying a premium price. But we wanted the one day convenience, reputation, and guarantee/warranty of a... read more
Business response:
We sincerely apologize to Mr. Tynes for the delay in getting his shower door installed. Our Director of Customer Service has personally been in contact with him to ensure the situation has been rectified. The customer experience is critically important to us and we have also addressed the breakdown in communication to ensure it does not happen again.
Said I could get a free quote. Won’t give it without people coming in my home
Business response:
We would like to thank Mr. Adam's for his interest in West Shore Home, and we would be happy to provide him with a free quote. At West Shore Home we offer a wide variety of products and design options for a customer to choose from. Our products and designs are customized to meet the unique needs of each customer. In order for us to provide an accurate quote to Mr. Adams we request a consultation where he would design his dream bathroom. Once that is accomplished we leave him with an exact quote down to the penny.
Honestly I was super excited when I first decided to go through west shore. However come installation day it all changed. During removal they damaged a drain pipe and played it off as if it had been done before, mind you no water damage in the lower room. Paid over $600 to have a plumber come out and fix the issue and asked what could've caused it and was told that likely happened when removing the tub. Ok fine fixed it and wanted to file a complaint through them just to get a run around. Then when rescheduling to finish the... read more
Business response:
We have heard Mr. S*********'s concerns and responded in true West Shore Home fashion. His date of installation was 12/30/2021. During the demolition stage of his project a pre-existing plumbing issue was identified that was not related to West Shore Home. This issue caused the project to be placed on hold as we could not, in good conscience, install the bathroom with the existing plumbing issues. Our Customer Service team and General Manager we immediately in contact with him to help him resolve his concerns. We were able t... read more
Frequently asked questions about StormFitters
How is StormFitters rated?
StormFitters has a 3.1 star rating with 142 reviews.
When is StormFitters open?
StormFitters is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com