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Steve Hopkins Honda
- Car Dealers
- Fairfield, CA
About this business
Location details
2499 Auto Mall Pkwy, Fairfield, CA, 94533, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I purchased my car from Mohawk Honda online because they were over 3 hours away. We did everything by email, text and phone. Originally, another person had put an offer on my car so they were very classy and let me know the car was no longer available but they would let me know if the sale falls through. True to their word i received a call from my sales person to see if I was still interested. After just a few inter actions by phone and email they had me vetted and all the paper work approved. I was very nervous about drivi... read more
⸻ Mike was my sales representative, and he was superb. He was professional, respectful, and genuinely helpful throughout the process. He communicated clearly, answered my questions honestly, and made sure everything was explained without pressure. Even though I decided not to move forward, Mike handled everything the right way and made a great impression. He’s someone I would recommend working with.
They promptly replied to my inquiry and upon finding out that the car I wanted was sold, they suggested similar options.
The salesperson was not transparent about the condition of the vehicle despite several communications with questions directly about the condition prior to visiting the dealership. The salesperson was not available at the time of my visit despite advanced notice, and no one else offered to help. The salesperson didn't take the time to show me the car, just gave me the key and told me to go look at it. The salesperson didn't take time to ask me what I was looking for or try to find any alternatives when the car I came to see w... read more
Business response:
Susan, Your experience with our Sales Team is very important to us. I would like to speak with you about the level of communication and customer care you received when visiting to look at available vehicles. Whenever you can, would you send me an email with your best method of contact? Sincerely, Jeff Pister General Manager Honda Marysville jpister@hondamarysville.com
I had the best experience with Bob Boyte Honda! Stephen Rayford was the best and help me get the best deal! I would recommend them to anyone
Business response:
Thank you, Tricia! We hope you have many years of continued enjoyment with your vehicle!
Everything was good. I would recommend this dealership.
Bunch of scammers, added another 5k on top of price
Harvey was the best and easy to deal with as a salesman
Langston, our salesman was awesome. He had the car ready for us and he works his butt off and even stayed late on New Year’s Eve to sell us our pilot. The whole process here was fast and no non sense. It is our third used vehicle we bought from this dealership and we would definitely purchase another one from here.
Business response:
We appreciate your loyalty and are glad our team could assist you efficiently. Thank you for choosing Honda Marysville again for your vehicle needs. We look forward to serving you in the future.
Frequently asked questions about Steve Hopkins Honda
How is Steve Hopkins Honda rated?
Steve Hopkins Honda has a 4.2 star rating with 590 reviews.
When is Steve Hopkins Honda open?
Steve Hopkins Honda is closed now. It will open tomorrow at 9:00 a.m.
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