This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Steve Hopkins Honda
- Car Dealers
- Fairfield, CA
About this business
Location details
2499 Auto Mall Pkwy, Fairfield, CA, 94533, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Jose Cite was great to work with. Very professional organization.
Business response:
Hello Miles, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Horrible, drove 80 miles to see a vehicle then the sales person wasn't even there that day when he made an appointment. Then on top of that they sent the vehicle to wholesale so it wasn't even available. I don't care that it wasn't available but they could have told me before I wasted the time and fuel to go look at that specific vehicle.
Business response:
Hi Dustin, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 850-9357 to discuss what we can do to help.
This dealership continues to have too many add-ons (Dealer Profit Items) that I do not want or need..that is not shown online or the final price on Cargurus. I went to look at the vehicle as they did have it out front, but walked away after I seen their dealer markup. Their business model has not changed and I do not see me buying from them ever again.
Business response:
Hi Gary, thank you for sharing your feedback. We understand your frustration regarding dealer add-ons and pricing transparency. While some items are added at the dealership level, we strive to be as clear as possible and regret that your experience did not meet your expectations. Your comments have been noted and will be shared with management as we continue to evaluate our pricing practices. We appreciate you taking the time to visit and provide your perspective.
Eduard and Simone are extremely helpful and the purchase process (together with inspection) are quite smooth.
Business response:
Thank you for trusting Honda North with your recent purchase! Our team appreciates your business and hopes to see you again in the future! Sincerely, Honda North Danvers, MA www.hondanorth.com
They were fair and agreed to fix all of the problems we found with the car at no additional charge. Overall it was a good experience.
Business response:
Thank you for sharing your experience with Goudy Honda. We appreciate your feedback and are glad our team could address your concerns. If you have any other questions, feel free to reach out.
Kevin Klinkhammer was wonderful to work with, and made sure that I was comfortable with everything throughout the process.
Answered questions car was not available and sold fast
Business response:
Thank you for sharing your experience, Brian! We hope you won't hesitate to reach out if we can be of assistance in the future! Sincerely, Honda Stratham Stratham, NH www.HondaStratham.com
Price increase to market value. I thought I was going to get on line price. But they made it work!
Jordan was great at helping me. Process was seamless and I wasnt there forever, like it used to be 20 years ago.
Business response:
Hello Nicole, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
Frequently asked questions about Steve Hopkins Honda
How is Steve Hopkins Honda rated?
Steve Hopkins Honda has a 4.2 star rating with 590 reviews.
When is Steve Hopkins Honda open?
Steve Hopkins Honda is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com