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Steak 'n Shake

3.2

About this business

Steak 'n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes. For over 80 years, the company's name has been symbolic of its heritage. The word "steak" stood for steakburger. The term "shake" stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business. Today, Steak 'n Shake remains the "better burger" leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, ... read more

Location details

17200 S, Middlebelt Rd, Livonia, MI, 48152, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.21,873 reviews
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Ashley Amo Morris's profile image
Ashley Amo Morris 
8 years ago

That was the worst visit I've ever had the restaurant was filthy the staff were not nice we waited for the longest for our food and when we received it it was ice cold so we had to wait again. Many families walked out because they were tired of waiting and then the food got my family sick. I will never dine there again it was just horrible 

Kristen Vowell's profile image
Kristen Vowell 
8 years ago

The food was awesome, however... When we walked in, the 'server/host' was sitting down, asked us how many people we had, we said there were two of us, she grabbed two menus, didn't say a word, just turned around. We figured we were just supposed to follow her to the table. No, 'follow me' or 'right this way'... No nothing. She put the menus on the table and walked away. The table had napkins on the floor, straw paper on the booth seat, and crumbs on the table top. Our server was really nice, super helpful (I wish I got her n... read more

Matthew Vowell's profile image
Matthew Vowell 
8 years ago

Food and services were GREAT!, the bathrooms on the other hand, cleanliness and sewer smells were deplorable. Made a great lunch � question returning again. Staff had the tables tops clean, unfortunately the debris that was wiped off the tops ended up on the seat. 

Sue Schoenfeldt's profile image
Sue Schoenfeldt 
8 years ago

I love the burgers, fries, and shakes. Never been disappointed. The service and wait time leaves much to be desired though. It was a good 10 minutes to get greeted. After our order was put in it was 30 minutes before our burger came. Almost left. We asked for our shake before our meal and it came same time. Burger n fries were not hot, but ate them anyway, and shake was melting. It wasn't that busy either. If it wasn't for the good food when hot n fresh, we wouldn't come back. 

Ryan Smith's profile image
Ryan Smith 
8 years ago
Kold Kash's profile image
Kold Kash 
8 years ago

Steak n Shake is tha best 2 thumbs up gud food gud shakes gud employees. Jus gud all tha way around 

Natasha Bartek-Fannon's profile image
Natasha Bartek-Fannon 
8 years ago

Every time I come here I'm beyond disappointed with the service. They don't check up on you often, if at all, and seem to constantly have an attitude. I'm not surprised to see other reviews like mine. 

Jasmine McGee's profile image
Jasmine McGee 
8 years ago
Seth Brinsfield's profile image
Seth Brinsfield 
8 years ago

In all honesty the service was terrible and the server incompetent 

Frequently asked questions about Steak 'n Shake

How is Steak 'n Shake rated?

Steak 'n Shake has a 3.2 star rating with 1,873 reviews. 

When is Steak 'n Shake open?

Steak 'n Shake is closed now. It will open on Monday at 9:00 a.m. 

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