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Steak 'n Shake

3.5

About this business

Steak 'n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes. For over 80 years, the company's name has been symbolic of its heritage. The word "steak" stood for steakburger. The term "shake" stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business. Today, Steak 'n Shake remains the "better burger" leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, ... read more

Location details

2096 Interstate Dr, Opelika, AL, 36801, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.5993 reviews
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Shane Childs's profile image
Shane Childs 
6 years ago

Terrible service not very clean 

Amber Swain's profile image
Amber Swain 
6 years ago

Waited 10 mins in drive-thru. Then my husband went inside to order and waited 30 minutes for just his burger and fries. He seen his burger sitting there for 10 mins before they finish putting the mayo, Cheese, etc. on it. Ridiculous. Will not be coming back! 

Kathryn Kee's profile image
Kathryn Kee 
6 years ago

Management should be ashamed that they are allowing 1 employee to bully another, much less put their hands on another employee. Get it fixed or a whole lot of people will be calling to complain. 

Rebecca Lyn's profile image
Rebecca Lyn 
6 years ago

Absolutely terrible customer services, the establishment was filthy as well. Honestly whoever runs this place should be ashamed. 

Shannon Moore's profile image
Shannon Moore 
6 years ago

the bathrooms are filthy 

Cassie Mishio's profile image
Cassie Mishio 
6 years ago

why are your employees being bullied and beaten up???? what the hell is wrong with you people. I hope they close you down. I will never return. 

Christy Osborne-Robinson's profile image
Christy Osborne-Robinson 
6 years ago

Just saw on FB what happened to an employee. Supervisors aren’t allowed to hit people! Pretty sure you are well aware of that law. Not sure who owns this store but I hope you and your employees have charges brought against you and you are sued for allowing an employee to bully and abuse those they are in charge of. 

Donna Armstrong's profile image
Donna Armstrong 
6 years ago

An employee was hit by a coworker! Do something about it! 

Pamela Collins May's profile image
Pamela Collins May 
6 years ago

This evening we came in late, as did a lot of people. The service was much slower than normal, but only to be understood...I saw three workers (which included the manager). But our waitress was so friendly even though she had to be stressed. And BRAVO to the cook who worked mainly by himself preparing the orders that flooded in at once. He did a fantastic job! I meant to speak to him before I left, but failed to. Please pass this on to him. He deserves to know that he was appreciated!!! 

Frequently asked questions about Steak 'n Shake

How is Steak 'n Shake rated?

Steak 'n Shake has a 3.5 star rating with 993 reviews. 

When is Steak 'n Shake open?

Steak 'n Shake is closed now. It will open tomorrow at 9:00 a.m. 

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