Steadfast Companies

Teri S 

on BBB

3 years ago

I signed up for the rent to own online. I received absolutely nothing for it. But I went to cancel the subscription there's nowhere to cancel the subscription. I've been trying for 4 months to cancel the subscription to no avail. So they keep digging in my car for $70 a month for absolutely nothing. And noway to contact them. Making my card every single day. I don't dare put any money into that account. Like I said I can't even contact them. 

Allyssa M 

on BBB

3 years ago

I was a tenant of Palo Verde. I left due to irresponsiveness, staffing issues and cohesively, and lack of hot water. Upon leaving, they charged me $2093 for "damages". One of which is a $1270 charge for plank replacement that was not mentioned during the walk through bc there was no damage to the planks. After great stress due to poor management and miscommunications, I'm now left with a bill that I will have to take to small claims court to resolve. I have a detailed description of my experience that is greater than 2000 wo... read more

Maxine D. 

on BBB

3 years ago

I moved to *************** 5years ago September I decided to moved to a larger unit at *************** my lease was ending August 31 I was still charged ****** dollar in transfer fee I had a ****** dollar deposit that ****** dollar was used for painting unit ************************************************************** 2020 I wrote a letter took pictures totally ignored some of my property was damaged by the soot coming thru the vents I have called left letter at leasing office for anyone to make me understand after living ... read more

steven p 

on BBB

3 years ago

I will never enter a Ashley ********* store ever again! The employees lie, and deceive customers by advertising merchandise that isn't available. The advertising is misleading as well as deceiving!I needed a dining room set because I didn't have one. I saw one advertised in a circular when I got there I knew exactly what I wanted I had the name brand and model number written down as well as the style number. After waiting for a sales person for over 3 hours I finally got a salesman to help me out. Unfortunately I was told th... read more

T 

on BBB

3 years ago

Steadfast Livings ************************** property has terrible management. I have reached out on multiple occasions, due to inconsiderate neighbors and unsafe living conditions. The property manager refuses to do her job to address my concerns. I have tried to reach Steadfast Livings corporate location as well, and am only told to give a description of my concerns and someone will be in touch. No one ever reaches out. I pay way too much money to not have a peaceful living environment. Avoid living at any of their propert... read more

Nate A 

on BBB

3 years ago

Wish there's 0-star option Please don't be fooled by slogans in the leasing office, they are racists, they don't care about their customers They show you a model, they tell you your place is going to be better, then you discover the disaster when you move in I rented the premium view, top floor, high ceiling, "renovated" (was no near acceptable, it's a joke so they charge you more money, i also discovered that renovated places, are ones which aged very bad, they had to cosmetically do the bare minimum to make them rentable b... read more

H A H 

on BBB

4 years ago

I will never order any furniture rom ************** placed an order online and was promised July 3, 2021 delivery.On July 2nd, I was told that my delivery will be on July 12, 2021 I telephone on July 10 to find out that they mas a tax error. It took until July 16 to solve their error and after talking to about 10 people and transferred to other customer service. I was told the items are available and new delivery is on July 22.On July 19, 2021, I was told the delivery are on July 28. I never believe anything they say.My revi... read more

B 

on BBB

4 years ago

If I could give 0 stars I would. I have lived in my apartment (*********) for 3 years now. Four months after I moved in there numerous leaks discovered by myself along with mold. I was told by several maintenance men that the leaks were coming from different places in the upstairs unit. Fast forward to today where there are 100 work orders submitted, pending lawsuits for mold and negligence, this issue still persists. Unfortunately, I was not able to move due to me losing my job; however the living conditions in this apartme... read more

K M 

on BBB

4 years ago

I have been a renter with this company for 3 yrs and never had problem until last yr and covid. Because I lost my job and it took sometime to find a new one I found myself late on getting rent into them. Despite the rent being very expensive this company continue to charge huge amount of late charges despite everything everyone was going through. Even when late one day, if I didn't have it until the next I was charged 250 + 15% each day after. I went to the Mayor of this town and the leasing agent tried to make it seem as th... read more