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Standard Tv & Appliance
- Electronics
- Portland, OR
About this business
At Standard TV and Appliance, we strive to attain the highest level of customer satisfaction. From the time you call to schedule service to the time our technician leaves your house, our goal is to go the extra mile to ensure that we find a solution for all your appliance needs. Save 25% on service labor with this ad, call now: 503-775-5695
Location details
5240 SE 82nd Ave, Portland, OR, 97266, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I recently bought a used refrigerator and the guys who helped me were great. Matt Roma and Jake Thomson listened to what I wanted, made some suggestions and didn't try to get me to spend more. They really worked to stay within my budget. Couldn't be happier.
I want to commend Matthew Roma for creating a happy ending to our Christmas dinner. We recently purchased a new stove from STVA and it just would not function in a manner that was acceptable. Problem after problem occurred with a final plea on Christmas Eve morning. Matthew found not only a brand new range to replace our problematic one but also a friendly, professional and thorough installer named Doug who arrived around 2pm and was finished by 3:15!! My new range roasted veggies perfectly for the Christmas dinner we were h... read more
The "Standard TV & Appliance" story's end: The two senior techs assigned to my "case," David and Tim, returned to my home this morning and in just over an hour replaced the entire broiler. This was a big job and they did it cheerfully, quietly, and well. They kept their promise to make me whole, and agreed to the terms thereto. In other words, the company did right by me. I've got fire: looks like there'll be some Christmas broiling after all! Thanks, Standard TV & Appliance, most especially supervisor Stephanie and techs Da... read more
I'm writing this to commend Kelly Coffman. She is in Customer Relations at Standard TV and Appliance. We were having ongoing problems with a washing machine we bought from Standard two years ago. After the third repairman left and the machine was still not right, I went to Standard on 82nd. I was put in touch with Kelly. Kelly listened. I mean she really listened! She made sure she understood. She then outlined the course of action needed to remedy the problem. Seventy two hours later, Kelly followed through and we now have ... read more
It started with your sales person, Teresa Dettrich. She listened to my dilemma. I needed a fast solution for an obsoleted dual fuel downdraft range/oven that needed to be installed in a unique environment in a remote area of Oregon in time for an anticipated large group coming for Thanksgiving dinner! She did extensive research on a workable replacement, negotiated the availability and arranged for an installation with the week. The warehouse crew was wonderful in retooling the appliance from natural gas to propane. The inst... read more
Our family for generations has used STAA and once again they did not disappoint. My Father-in-law used them for putting appliances in new homes that he built and just yesterday our refrigerator went out and we went down and got a new one and got it delivered and installed today. No one can top those Gander fellas I tell ya. Thank you STAA for always great service. Want to thank in order our Salesperson Lois, our cashier Brian and the delivery guys Jack and Sergey.
Kelly Coffman gave excellent customer service in relation to the replacement of a defective refrigerator we had bought recently. She listened and really cared about the customer. Thank you. Monica Brandt
Salesman Jeremy gave me a great deal on our new fridge. Kris and Chris installed it the next day. They were punctual, friendly, neat. It was an overall excellent experience.
I have bought a number of appliances from Standard but never had to have service on any of them until recently. The Service Tech was very knowledgeable and Kelly Coffman in Customer Service was absolutely outstanding. The Tech was ontime and explained everything I asked about. The delivery men were on time and also very helpful. The very best part of the entire transaction was Kelly Coffman who makes you feel right at home and very happy that you bought your appliances from Standard. I never realized how special Standard TV ... read more
Frequently asked questions about Standard Tv & Appliance
How is Standard Tv & Appliance rated?
Standard Tv & Appliance has a 1 star rating with 89 reviews.
When is Standard Tv & Appliance open?
Standard Tv & Appliance is closed now. It will open at 9:00 a.m.
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