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At Standard TV and Appliance, we strive to attain the highest level of customer satisfaction. From the time you call to schedule service to the time our technician leaves your house, our goal is to go the extra mile to ensure that we find a solution for all your appliance needs. Save 25% on service labor with this ad, call now: 503-775-5695
5240 SE 82nd Ave, Portland, OR, 97266, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Pleasant experiences at Standard TV and Appliance – I have purchased from Standard TV and Appliance three times in the past three or four years. I've bought 2 refrigerators, a mattress and bed frame, and a 32" Sony flat screen TV. In every single case, the experience was absolutely wonderful. I've learned something about each product I was buying, and received sincere/honest advice about the models and their pros and cons. In each case, the sales person did not need to find another sales person for advice as each one of them... read more
Excellent salesman at the Beaverton Location. I was in the store on December 27 and purchased a new clothes washer and dryer and dishwasher. Owen spent considerable time with me answering questions and explaining different features. He was always professional very knowledgeable and never pressured me. I was also looking for a new refrigerator. Unfortunately you didn't have the model I wanted in stock. I investigated other stores and was unable to find the one I wanted. I returned yesterday and Owen suggested a way for me to ... read more
Standard has world class service – Standard provides excellent service. We received our card with the appliance rebate information... everything we need in tact... that's excellent service. The delivery guys were prompt in letting us know when to expect delivery, even though the weather looked problematic. Not only did they deliver everything we purchased, but they were incredibly efficient getting the old frig out and the new one in. I appreciate their good humor and outstanding customer service. Again, it was a pleasure wo... read more
Great experience! – We bought a washer and dryer on Saturday from Standard TV and Appliance. We shop and shop for the best price, but we didn't really do that this time basically because Joe was great. He showed us first to the lowest price options, explained everything, didn't try to oversell us based on our answers to his questions. The only complaint I have is that the washer and dryer are now here and the install guys didn't stay to handle the backup of laundry I have!
We got a pretty good deal at the warehouse sale, but... – This one is hard to give a star rating, so take that with a grain of salt. We needed a 24" double wall oven, and initially went to the showroom on 82nd, not realizing the hugely advertised warehouse sale was a bit down the road. The KitchenAid that we wanted was $2500, the best the saleswoman said she could do for us was $2200, way out of our budget. While there, we found out about the warehouse sale, and asked her about it; she said she'd already checked, and that th... read more
They sell defective appliances, and then lie to you about it – Our fridge was defective when it was delivered. It made horrible noises, they told me it was "normal". Yet they sent someone out to fix it. Hmm why would they fix a "normal" appliance? I felt they did not take me seriously, and they did not fix it. Its after 4 am, and the "normal" fridge woke me up. I was in the next room, sleeping next to a snoring husband (he won a snoring constest last year he is so loud) with ear plugs in, and it sounded like someone was brea... read more
poor service comments are correct – If you need to get something repaired avoid Standard. Unless you don't mind vague time frames, if they are unsure if they have the part the day the repair is scheduled, having the service person bring a broken part, and a high price. This has happened twice so I will probably avoid Standard when I am looking for new appliances and not just ehrn I need something repaired.
very nice – wonderful new store. i havr never seen so many appliances set up and operating. they had chefs cooking and lots of samples while we shopped. we went in on a saturday so it was busy, but our salesman gave us enough time along with helping other people to make a good decision. we never felt pressured which was so nice compared to the other places we went, which were either very high pressure or ignored us completely. our salesman, ernie, narrowed all our choices down in a logical manner after asking many questions.... read more
Bad Customer Service and Caused Major Damage to My Home – I have never received worse customer service, Standard TV and Appliance staff took over six months to fix my oven because they continually ordered the wrong part, failed to show up for service calls etc. My washer and dryer were also installed incorrectly and caused a flood in my home that resulted in having to have all the flooring removed and replaced. The customer service has routinely been lacking, staff has been rude, failed to return phone calls, and had no rega... read more
Standard Tv & Appliance has a 1 star rating with 89 reviews.
Standard Tv & Appliance is closed now. It will open at 9:00 a.m.
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