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St. Elizabeth Ft. Thomas
- Hospitals
- Fort Thomas, KY
About this business
Location details
85 N Grand Ave, Fort Thomas, KY, 41075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to 11:59 p.m. | |
| Tue | 12:00 a.m. to 11:59 p.m. | |
| Wed | 12:00 a.m. to 11:59 p.m. | |
| Thu | 12:00 a.m. to 11:59 p.m. | |
| Fri | 12:00 a.m. to 11:59 p.m. | |
| Sat | 12:00 a.m. to 11:59 p.m. | |
| Sun | 12:00 a.m. to 11:59 p.m. |
I went to the emergency room with a shoulder strain, they brought me to room that looked like it was intended for a psych patient, no doctor was on duty so I had to see a nurse practitioner. Then they brought me for XRays even though I questioned they need for this. After this I was given a script for anti inflammatories and no pain relief. Then I get billed $1200 for the experience, a further $200 for the doctor I never seen and am told radiology will also send me a bill. I am disgusted and would rather suffer that set foot... read more
Business response:
Hi, Graham. Thank you for reaching out. Please give our patient experience team a call at (859) 301-5581, and we'd be happy to speak with you more about this.
RecommendedThe ladies who work at the front desk are friendly and courteous to everyone. When I get taken to the exam room the nurse is caring and the Doctor takes her time to listen to my concerns and helps me.
Complete lack of compassion for a grieving family. After being told the dying patients young boys would be able to come and say goodbye (per your own palliative care team) to their dad, less than 24 hrs before they were supposed to come suddenly everything changed and they were not allowed to visit. I also find it rude and unprofessional for the charge nurse to make comments about how she thought it would be too hard on the boys to visit. Last time I checked her personal feelings were not only unprofessional but very upsetti... read more
RecommendedThey treat you like an individual, you don't feel rushed, and you can even e-mail your doctor. It is small, yes, but that doesn't take away from its excellence.
Business response:
Miriam, it's so important to us that patients feel like they receive personalized care. Thanks for sharing!
RecommendedI feel secure in knowing that I am being cared for by knowledgeable and thoughtful medical professionals.
Business response:
We love that description, Ginny! That feeling of security is so important to us. 💙 Thank you for taking the time to share your feedback!
RecommendedI had my Wellness Exam with Dr. Engel in Bellevue. The nurses were kind and patient, and Dr. Engel was very thorough. I love that the whole staff is always willing to take the time to listen.
Business response:
Thank you so much for sharing this, Louise! We are blessed to have such skilled and caring providers.
RecommendedI had my visit with Dr. Lindsay Pattison last week and it was great! The entire staff is so welcoming and caring. I highly recommend St. Elizabeth Neurology at Crestview Hills!
It is shame that those working the front desk feel It is appropriate talk about their conceal and carry and the large Trump sign in her yard preventing the person assisting me to ask me to repeat myself.
RecommendedThe hospital in Covington, Ky. have very nice people and really seem to care for you. The parking is nice as well, no hassles.
Business response:
Bruce, we're so glad you find things hassle-free and accomodating!
Frequently asked questions about St. Elizabeth Ft. Thomas
How is St. Elizabeth Ft. Thomas rated?
St. Elizabeth Ft. Thomas has a 3 star rating with 406 reviews.
When is St. Elizabeth Ft. Thomas open?
St. Elizabeth Ft. Thomas is open now. It will close at 11:59 p.m.
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