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St Charles Toyota

4.3

About this business

Located in Saint Charles Ill., St. Charles Toyota is an automobile dealership that provides a variety of cars, including sedans, coupes, convertibles, wagons, vans, minivans and sports utility vehicles. It provides vehicles from Toyota and a range of models, such as the Camry, Corolla, Tacoma, Sienna, Yaris and Avalon. The dealership also maintains a pre-owned inventory that includes cars from BMW, Chevrolet, Hyundai, Dodge, Infinity, Honda, ducati, Buick, Chrysler, Kia, Nissan, Porche, Suzuki and Scion. Additionally, it ope... read more

Location details

2651 East Main Street, St. Charles, IL, 60174, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.31,281 reviews
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Fred R Krauss's profile image
Fred R Krauss 
7 years ago

Everything from the warm welcome to the excellent service. 

Business response:

Thank you so much for this excellent rating and your kind words, Fred! Regards, The St. Charles Toyota Team 

Greg Mullineaux's profile image
Greg Mullineaux 
8 years ago

My wife found the used car of dreams and was told what the price was. I drove it and liked it a day later. When I showed up to take the car to have it looked at by our mechanic that price was nearly $1000.00 higher. Classic bait and switch bullshit. Do not go there! They wasted our time. SAD! 

Business response:

Greg,please contact me at your earliest convenience so we can discuss this further. Regards, Steven Alf, 630-485-5061 

Lindsay Bates's profile image
Lindsay Bates 
8 years ago

Business response:

Lindsay, thank you so much for sharing this excellent rating! Regards, The St. Charles Toyota Team 

Sylvia Long's profile image
Sylvia Long 
8 years ago

Business response:

Sylvia, thank you so much for sharing this excellent rating! Regards, The St. Charles Toyota Team 

Nikki Fristrom's profile image
Nikki Fristrom 
8 years ago
Krista Wagner Flanagan's profile image
Krista Wagner Flanagan 
8 years ago

Great people, great service. Max, Adam, and Steven were all top notch. 

Mary Larson's profile image
Mary Larson 
8 years ago

I took my car in for a routine oil change and because St Charles Toyota does complete inspections, I found out I needed brake work. The technician kept me informed the whole time as to what needed to be done to fix the problem. St Charles Toyota knows the history of my car and I trust them to keep it in good shape. 

Business response:

Mary, thank you so much for taking the time to share this awesome feedback regarding your experience! We are so happy to hear that our team took great care of you. Please reach out if you need anything! Sincerely, The St. Charles Toyota Team 

Matt Macaluso's profile image
Matt Macaluso 
8 years ago

Made an appointment to test drive a car after expressing great interest. They sold the car an hour before the appointment. That is not how you make or keep customers. 

Business response:

Thank you for alerting us of this issue, Matt. Our top priority is delivering 100% customer satisfaction, and we'd like to extend our sincerest apologies for your recent experience. We would appreciate the opportunity to speak with you and to make things right. Please contact us at your convenience. We look forward to speaking with you. Regards, The St. Charles Toyota Team 

Spencer Kroning's profile image
Spencer Kroning 
8 years ago

Business response:

Spencer, thank you for taking the time to provide us with this feedback. We appreciate hearing from our customers because it allows us to constantly improve ourselves and the service we offer. We are sorry for the impression you received with our service department. We would appreciate the opportunity to turn this experience around. If you would like to discuss this situation further or if you have any questions, do not hesitate to contact us directly. Regards, The St. Charles Toyota Team 

Frequently asked questions about St Charles Toyota

How is St Charles Toyota rated?

St Charles Toyota has a 4.3 star rating with 1,281 reviews. 

When is St Charles Toyota open?

St Charles Toyota is open now. It will close at 8:00 p.m.  

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