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St Charles Toyota

4.3

About this business

Located in Saint Charles Ill., St. Charles Toyota is an automobile dealership that provides a variety of cars, including sedans, coupes, convertibles, wagons, vans, minivans and sports utility vehicles. It provides vehicles from Toyota and a range of models, such as the Camry, Corolla, Tacoma, Sienna, Yaris and Avalon. The dealership also maintains a pre-owned inventory that includes cars from BMW, Chevrolet, Hyundai, Dodge, Infinity, Honda, ducati, Buick, Chrysler, Kia, Nissan, Porche, Suzuki and Scion. Additionally, it ope... read more

Location details

2651 East Main Street, St. Charles, IL, 60174, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.31,281 reviews
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Michelle Mowers's profile image
Michelle Mowers 
10 years ago

Buyer beware. I purchased a year old car which is still under the 3 yr 36,000 mile warrranty and took it in for an issue and they said there was nothing wrong with it. I took it in again because still having the same issue and they said i was the cause of the problem and wanted to charge me to fix it. They are unwilling to work with you. I called the dealer and still no call back after a week. 

Amber Marie Brown's profile image
Amber Marie Brown 
10 years ago

Worst car "buying " experience ever. No one seemed to know where the car we wanted was on the lot. First it was sold then it wasn't then it was. We were given a new "product specialist" twice, second of which lost the keys to the test drive vehicle and asked us if we knew where they were. Seriously?! The floor manager was very rude, when it came time to talk numbers he was not personable at all and made us feel like we were wasting his time. Needless to say we DID NOT purchase a car from here and wouldn't recommend it to any... read more

Business response:

Sorry we were not able to meet your expectations. Thank you for giving us a chance. 

Jeff Koehl's profile image
Jeff Koehl 
10 years ago

Buy air filters at your local auto parts store. These over charge for parts. $55 for a cabin air filter that can be purchased for $15-20 elsewhere. 

Anthony Centimano's profile image
Anthony Centimano 
10 years ago

Steve, Derrick and Bob were awesome to work with. They worked extremely hard to stretch my dollar and put me behind the wheel of my first Toyota. Extra kudos to Bob for taking the time on his day off to make wheels turn and also for coming in to deliver the vehicle. Couldn't be happier. 

Beth Wyse's profile image
Beth Wyse 
10 years ago

Very thankful for a kind Service Manager. He listened to my ongoing electrical issue, assured me that I didn't need an expensive repair and told we what part to buy, and how I could replace it myself. My car is now working well. 

Meagan Rodkey's profile image
Meagan Rodkey 
10 years ago

2 hrs for an oil change after making an appointment that they lost. Everyone that came after me has already left and now ill be late for work. First and last time coming here. Ill drive the extra 20 min to a different dealership 

Kelly Schultz Bartosz's profile image
Kelly Schultz Bartosz 
10 years ago
Frank Sanchez's profile image
Frank Sanchez 
11 years ago

My son went in to purchase a used vehicle and as you would expect the salesman told him what a great vehicle he was purchasing and what a deal he was getting. He was told the vehicle was in great condition. My son took the vehicle to another car dealership where his friend's father is the service manager and gave my son a list of things that needed attention. When he went back to St. Charles Toyota the salesman told him they weren't fixing anything, they were out of the coverage on the 30 day warranty and he had to understan... read more

Frequently asked questions about St Charles Toyota

How is St Charles Toyota rated?

St Charles Toyota has a 4.3 star rating with 1,281 reviews. 

When is St Charles Toyota open?

St Charles Toyota is open now. It will close at 8:00 p.m.  

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