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Southeastern Pennsylvania Transportation Authority
- Transportation Services
- Philadelphia, PA
About this business
Location details
1234 Market St, Philadelphia, PA, 19107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
if you're going to only accept cash on your trains you should really have fare machines on your platforms. thanks for making me miss my flight I don't carry cash- ESPECIALLY during this pandemic.
Business response:
Disappointed to hear this and thank you for the feedback. As the SEPTA key moves forward, credit/debit cards will be accepted on the trains by the conductors. Neftali V.
if you're going to only accept cash on your trains you should really have fare machines on your platforms. thanks for making me miss my flight I don't carry cash- ESPECIALLY during this pandemic.
Business response:
Disappointed to hear this and thank you for the feedback. As the SEPTA key moves forward, credit/debit cards will be accepted on the trains by the conductors. Neftali V.
RecommendedI really wish that you guys would make the green line trolleys ada accessible especially for amputees. It is pretty hard climbing up and down those three steps on those trolleys and trying to get thru those narrow doors.
Your Septa key card is seriously flawed and needs to be fixed! I purchased a weekly trail pass from YOUR wallingford station for this week. Your agent said it was for this week. Now it says its for the following week. I don't need it for next week!! I called the customer service and they can't fix it?! How can you not switch my purchase to accommodate for this week?! Then a refund won't be given for 8-10 weeks?!!! This needs to change!! You should have never changed from the paper passes! This is BS! NOW I CAN'T GET TO WORK!... read more
septa iscgrate ride the trane
Trash, drug addicts, poor connection service. People smoke on the platforms and on the EL train and nothing gets done.
If the regional rail trains are being delayed across the board 15, 20, 25 minutes, why wouldn’t Septa at least make an announcement as a courtesy to their riders?
Convenient Safe Clean service; helpful employees
Business response:
Hi Evette, Our dedicated employees certainly are committed to a great customer experience during these trying times! -Andy S.
your bus service sucks. Everytime I contact customer service if a bus is 10 mins late they always say either a driver called out or there's been a incident. the amount of times I hear both is sad,do you not screen your workers or do y'all just don't care for your customers
Business response:
Hello Heather, We're sorry you feel this way. We are indeed experiencing continued staffing shortages due to the pandemic, which is leading to bus cancellations. Also, sometimes buses need to be canceled due to other incidents, which can include mechanical issues and medical emergencies. -Andy S.
Frequently asked questions about Southeastern Pennsylvania Transportation Authority
How is Southeastern Pennsylvania Transportation Authority rated?
Southeastern Pennsylvania Transportation Authority has a 1.6 star rating with 683 reviews.
When is Southeastern Pennsylvania Transportation Authority open?
Southeastern Pennsylvania Transportation Authority is open now. It will close at 5:00 p.m.
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