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Sleep Central

4.8

About this business

Location details

104 Cs-1000, Murray, KY, 42071, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.87,105 reviews
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Jane Sheldon N.'s profile image
Jane Sheldon N. 
3 years ago

Contact Rotech online this date 3/1/22 and had conversation with Jessie H regarding the wrong replacement tubing for my AirSense 111, i.e. regular tubing sent instead of heated tubing. Confusion arose when Humana canceled automatic order shipping and I was not aware I needed to place my own order and wrong component was sent to me. She explained what had happened, adjusted my account and will send the right replacement tubing. She did a great job of explaining the process of correcting this order. I had a very short wa... read more

Mark D.'s profile image
Mark D. 
3 years ago

Thank you Lori. great results. 

Carlos Craig P.'s profile image
Carlos Craig P. 
3 years ago

At first the transfer of my records from a previous supplier was stalled and could not be found. Later it was resolved due to the fax number was not for my local office in Ft. Worth. Three of your agents have been very prompt with their help and followup. Christine Smith, followed by Alyssa Rademacher. The most recent who aptly brought all together was Jessica Herbert. Thank you 

Jutta G.'s profile image
Jutta G. 
3 years ago

Alexis (Lex O) responded quickly and gave me the answer to my question in a friendly response. Great Service 

Wendy H.'s profile image
Wendy H. 
3 years ago

Christen helped me over email. The response was quick. The wrong supplies had been delivered. From the sound of the email, I just have to send this back for a reimbursement and the correct supplies will be sent to me. Let’s hope so! My experience with other suppliers has been terrible! 

Roger L.'s profile image
Roger L. 
3 years ago

Haley S. provided great customer service over our chat. very efficient and courteous. The pictures of the supplies she provided helped me feel confident I was ordering the right mask I needed. 

Andrew K.'s profile image
Andrew K. 
3 years ago

My experience returning supplies was great. Christen S. was knowledgeable, helpful and efficient.  

Peggy C.'s profile image
Peggy C. 
3 years ago

I really appreciate Valissa Adams quick response to my email to sleepcentral about adding an item to my order which is scheduled to be shipped later this month! So very convenient to communicate electronically.  

Dave B.'s profile image
Dave B. 
3 years ago

After being on hold for a bit to try to provide additional information for a recent order, I opted to try online chat. Am I glad I did! Valissa (Lissa) was fantastic, was able to answer my questions and complete my order within minutes. I will certainly use this option again if I have any questions for Sleep Central. Terrific customer service. 

Frequently asked questions about Sleep Central

How is Sleep Central rated?

Sleep Central has a 4.8 star rating with 7,105 reviews. 

When is Sleep Central open?

Sleep Central is closed now. It will open tomorrow at 8:00 a.m. 

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