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Signature Solar
- Consumer Services
- Sulphur Springs, TX
About this business
Signature Solar sells components and parts for off-grid, grid-tie and custom solar system kits. Providing information and hands on experience within the industry. The best pricing and resources to support your energy needs. Give us a call today! Please schedule an appointment if you plan on visiting our location.
Location details
1130 Como Street South, Sulphur Springs, TX, 75482, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Really pleased with the quality of my purchase and the customer service follow up.
I had multiple good orders with Signature Solar before I got a small order that was badly packaged and the item fell apart in transit, parts missing. I asked them just to send me some parts, but they sent me a whole new one pronto, very pleasant about it, wouldn't take the old one back, really did more than they needed to to make it right. Very pleased with their service.
These folks are the best. Great customer service. Very friendly and helpful. Have bought several parts from them
I believe they do thier best. Knowlegeable and good at explaining. This makes for a great company that sell solar sytems. I'm maxed out on 24v system. If teuing to run a house...not an rv(like me).... Then I suggest 48v system! Don't waste on 12v,24v,36v... If 24v not enouph power then to straight to 48v! Best also to get mini split for ac and heating. Get inverter happy and you can't be more pleased unless you run out of batteries to charge or solar panels. That's why were here to learn!*********************** was my repres... read more
I placed an order with Signature Solar via ***************************. She was great to deal with and kept me informed of the status of my order during the whole process. I'll definitely be a returning customer if I have additional needs.
What can I say about the team at Signature Solar especially their customer service and technical support. I had a couple questions in regards to my new charger and ********************* was such a big help not only did she solve my problem, but she waited on the line for me as I ran back-and-forth to make sure things were working as they were supposed to. Much appreciated and ***** really knows what she's talking about Thank you again
3 of the exact same $1600 batteries?! Burnt up??!! So glad others have had a great experience! But my experience is 3 **** USELESS BATTERIES SITTING AROUND! No one will help me through email! This has been going on for months! You need to call **************** immediately! 3245 are his last 4 digits. Search the **** email and youll find them too!! I will be making more calls this week, and Ill be posting reviews until we get some answers! Absolute s*** products and even worse customer service! I do not believe there is one d... read more
Business response:
Hello *******, thank you so much for taking the time to share detailed feedback with us. We appreciate you bringing this matter to our attention and are sorry for your frustration. We aim to provide exceptional value and fast, friendly service and are here to help address these concerns however we can. We encourage you to reach out to us directly at ************************************* so that we can work toward getting this resolved together. Thanks again for leaving a review, *******, and we look forward to working with y... read more
****** (customer service) was very helpful in processing a return for an item I didn't require. Fast and painless. Excellent customer service
I had the pleasure of being helped by ********************************* . She made sure all necessary paper work went to the right department and sent me confirmation and return authorization immediately!I think ******** is a great person and has great customer relations and makes ******************** a ********************** you don't mind doing business with.
Frequently asked questions about Signature Solar
How is Signature Solar rated?
Signature Solar has a 4.4 star rating with 1,048 reviews.
When is Signature Solar open?
Signature Solar is open now. It will close at 8:00 p.m.
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