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Signature Solar
- Consumer Services
- Sulphur Springs, TX
About this business
Signature Solar sells components and parts for off-grid, grid-tie and custom solar system kits. Providing information and hands on experience within the industry. The best pricing and resources to support your energy needs. Give us a call today! Please schedule an appointment if you plan on visiting our location.
Location details
1130 Como Street South, Sulphur Springs, TX, 75482, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I just completed a purchase of solar panels from Signature Solar and I'm 100% satisfied with the efficiency of the company and the representative that assisted me. **** ******, in General Sales, was more well informed on the specialized shipping procedure i required than any of the other companies I spoke with in my search for pannels. I live in a very dificult area to make deliveries to for large trucks, old infrastructure and not accessible for truck with trailers. Other solar companies didn't seem to understand the proces... read more
I ordered more than $8,000 worth of equipment and was assured that 8 of the 10 Hyperion 400 W Bifacial Solar panels would fit two of their EG4 BrightMount Solar panel Ground Mount Racks.If I had actually received the 3'x6' sized panels as advertised it may have worked; however, I was sent 10 solar panels with a width of 45" which means only three panels will fit on each rack with 43" upon the end that I can't use as I need 45". I had crews here to work and place the panels, only to find out only 3 fit at a time; not to menti... read more
Business response:
We appreciate your feedback and regret the inconvenience you experienced with your order. As we discussed during our call, we are providing a goodwill replacement mount free of charge to address the issue.While we strive to provide accurate information and resolutions, we understand this situation has caused frustration. If you feel it is appropriate, we would be grateful if you could update your review to reflect the resolution weve offered :)If you have further questions or concerns, please feel free to reach out to us dir... read more
******* helped me with choosing the right equipment for my system. She answers all my questions with ease! Signature solar customer service is next level!
I had a fantastic experience with ***** ***** at Signature Solar! She was super responsive, offering helpful advice and guidance that made it easy for me to decide on my solar home system.Every step, from choosing the right products to staying in touch about delivery plans, has been a breeze. Im excited to continue working together as my solar needs grow!
made a return (ticket *****) of two defective batteries waterproof LiFePO4 batteries order #***** on 08/08/2024. I followed all the correct procedure and process. Despite this, a refund was only processed for one battery not two. *** department stated they only processed a refund for one battery not two despite both batteries being packaged in the same box with all the correct paperworks. This return process has been going on since July of 2024, it is now November of 2024 and I have been without off grid power for MONTHS! Wi... read more
Signature Solar has great customer service and excellent products. The transaction was simple and quick!
Awesome folks to deal with! ****** ********* helped me out could have sold me the more expensive solar panels but told me the Hyperion panels is what he would recommend he has been very helpful and when checking out he gave me a coupon code as well saved me an additional $50.00
Signature solar is a fantastic company to deal with. **** ****** in sales made my purchase incredibly easy. He was very knowledgeable about the products they carry and easy to deal with.I ordered my EG4 system late Monday and it arrived in ******** at 9 am Thursday morning. Everything was well packed and undamaged. The shipping department is one of the most efficient ones i have dealt with. Within an hour of ordering i received a notice that it was already shipped
From placing the order to resolving some broken (by the shipping company) panel, to finding a lost pallet of stuff (again by the shipping company) I not only got great service with a smile. I never felt like there was going to be a problem resolving the order. Signature Solar was responsive, polite, and fair. I couldn't have asked for more.Thanks, ****
Frequently asked questions about Signature Solar
How is Signature Solar rated?
Signature Solar has a 4.4 star rating with 1,048 reviews.
When is Signature Solar open?
Signature Solar is closed now. It will open tomorrow at 8:00 a.m.
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