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Signature Solar
- Consumer Services
- Sulphur Springs, TX
About this business
Signature Solar sells components and parts for off-grid, grid-tie and custom solar system kits. Providing information and hands on experience within the industry. The best pricing and resources to support your energy needs. Give us a call today! Please schedule an appointment if you plan on visiting our location.
Location details
1130 Como Street South, Sulphur Springs, TX, 75482, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I NEVER DO REVIEWS!!!! ORDERED PANELS FROM SIG SOLAR 12-13-24; FINALLY REC'VD ALMOST 3 WKS LATER; UPON OPENING BOX, ONE PANEL WAS SHATTERED. REACHED OUT TO SIG SOLAR, HAD QUICK RESPONSE. AFTER BEING SHUFFLED TO 4 DIFFERENT CUSTOMER SERVICE AGENTS, WAS TOLD TO SEND PIX OF DAMAGE, REPLACEMENT PANEL WAS SENT FEW DAYS LATER, TRACKING INFO SAID ITEM WOULD BE DELIVERED 1-20-25.. SHOWED UP 1-10-25.. NO ONE HOME.. HAD TO CALL FREIGHT CARRIER & SET UP DELIVERY TIME... REC'VD REPLACEMENT PANEL 1-17-25....WHAT AN ORDEAL... 2 DIFFERENT ... read more
******* ***** assisted me with a technical question. She was very prompt and concise with the answer. Her service got our system up and running which we greatly appreciate. Top notch equipment and service is why I will continue to do business with and recommend Signature Solar!
Absolutely the best solar company out there. Very knowledgeable, patient, and friendly staff. One of the only companies that offers all around support to the end user. ****** helped me out building the system I needed.
****** A was a great help. Even on batteries preowned with compatibly with their unit. Easy hookup works great. First time doing solar. Worked so well buying another EG4 3kw 3000 ehv48 3000w / output 5000w pv for garage. Thank you ****** for your patience explaining things.
I just completed a purchase of solar panels from Signature Solar and I'm 100% satisfied with the efficiency of the company and the representative that assisted me. **** ******, in General Sales, was more well informed on the specialized shipping procedure i required than any of the other companies I spoke with in my search for pannels. I live in a very dificult area to make deliveries to for large trucks, old infrastructure and not accessible for truck with trailers. Other solar companies didn't seem to understand the proces... read more
I ordered more than $8,000 worth of equipment and was assured that 8 of the 10 Hyperion 400 W Bifacial Solar panels would fit two of their EG4 BrightMount Solar panel Ground Mount Racks.If I had actually received the 3'x6' sized panels as advertised it may have worked; however, I was sent 10 solar panels with a width of 45" which means only three panels will fit on each rack with 43" upon the end that I can't use as I need 45". I had crews here to work and place the panels, only to find out only 3 fit at a time; not to menti... read more
Business response:
We appreciate your feedback and regret the inconvenience you experienced with your order. As we discussed during our call, we are providing a goodwill replacement mount free of charge to address the issue.While we strive to provide accurate information and resolutions, we understand this situation has caused frustration. If you feel it is appropriate, we would be grateful if you could update your review to reflect the resolution weve offered :)If you have further questions or concerns, please feel free to reach out to us dir... read more
******* helped me with choosing the right equipment for my system. She answers all my questions with ease! Signature solar customer service is next level!
I had a fantastic experience with ***** ***** at Signature Solar! She was super responsive, offering helpful advice and guidance that made it easy for me to decide on my solar home system.Every step, from choosing the right products to staying in touch about delivery plans, has been a breeze. Im excited to continue working together as my solar needs grow!
made a return (ticket *****) of two defective batteries waterproof LiFePO4 batteries order #***** on 08/08/2024. I followed all the correct procedure and process. Despite this, a refund was only processed for one battery not two. *** department stated they only processed a refund for one battery not two despite both batteries being packaged in the same box with all the correct paperworks. This return process has been going on since July of 2024, it is now November of 2024 and I have been without off grid power for MONTHS! Wi... read more
Frequently asked questions about Signature Solar
How is Signature Solar rated?
Signature Solar has a 4.4 star rating with 1,105 reviews.
When is Signature Solar open?
Signature Solar is closed now. It will open tomorrow at 8:00 a.m.
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