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Shottenkirk Kia
- Auto Repair
- West Burlington, LA
About this business
Location details
309 South Gear Ave, West Burlington, LA, 52655, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
RecommendedMy start stop on my 2018 Jeep Compass quit working. Got appt and they had to order the part for it over night. Joe was very helpful and got me a loaner. Next day delivered my Jeep back to me at work. Thank you Joe
Business response:
We really appreciate you taking the time to leave us feedback on your visit! Please let us know if there is ever anything else we can do for you! Safe travels!
Business response:
We appreciate you taking the time to leave us this five-star rating. If there is anything else we can do to assist you, please let us know!
Joe Gates did an excellent job communicating with me throughout my process of looking for a new SUV. Even though I don't live in Southeast Iowa he still made me feel like a priority and did his best to keep in touch with me while I made a decision. Even though I didn't end up buying from him; his customer service was excellent and I will keep him top of mind for my next vehicle shopping experience.
Business response:
Carly, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
I bought a 2018 Kia Sorento a couple of weeks ago and love it. Was very happy with the service I received. Everyone I worked with were excellent, from the salesman, manager and finance department. Thanks again!
Business response:
Thank you for the fantastic feedback, Nancy! We understand it is a big decision where you purchase your vehicles from and we are grateful to have been chosen. Thank you again for your business and we look forward to your next visit!
Just took my 2018 Kia Optima in for its first maintenance appointment. They were super busy, but the wait wasn’t too bad. The service was fine, but the only problem I had was when I used the UVO service on my phone to try to schedule an appointment. It lets you press schedule and select the dealership, then tells you the dealer will call you in 24 hours. West Burlington Shottenkirk doesn’t schedule appointments, though, as I found out, which is fine, but they need to get it off the UVO app, then.
Business response:
Marcia, thank you for your kind review; we are happy to pass along your comments to the team here at Shottenkirk Ford of Burlington! Please let us know if there is ever anything else we can do for you! Safe travels!
We bought a brand new Dodge Ram a couple of months ago. It barely has 2000 miles on it now. Saturday it started to shimmy really bad. Took it in & was told they don’t know what’s wrong. Here it is Tuesday & they still don’t know. We were told that they we going to start to part out a different truck with ours till they find the problem. What kinda crap is this?!?!? It’s a brand new truck that we paid a lot of money for! New trucks do not do this! To top it all off they gave us a disgustingly dirty rental. That has 153,000 mi... read more
Business response:
Our customers mean a great deal to us and we regret that we failed to provide you with the quality service you deserve. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at (319) 758-5900 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.
I bought a 2007 Jeep Liberty and my sister bought a 2011 Jeep Liberty the same day.Tom Jaccobs was my salesman and Matt was my sisters they both were great.Made buying enjoyable and they were very helpful.Tom even came in on his day off to help me.If your in need they are the ones to see indeed.
Business response:
Cindy, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Hello..... Both Shottenkirk in Ft. Madison and West Burlington have helped out with our 2011 SRX. Brandy in FM and Shottenkirk in Ft. Madison regulated my A/C.... which was not set correctly... now it blows cool A/C... and then Amy and company in West Burlington store helped this past Thursday when my battery failed! Thumbs up!
Business response:
Brian, it is great to read such wonderful comments about your recent experience with us! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great job as always.
Business response:
Stephen, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
Frequently asked questions about Shottenkirk Kia
How is Shottenkirk Kia rated?
Shottenkirk Kia has a 4.2 star rating with 292 reviews.
When is Shottenkirk Kia open?
Shottenkirk Kia is closed now. It will open at 9:00 a.m.
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