This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Shottenkirk Kia
- Auto Repair
- West Burlington, LA
About this business
Location details
309 South Gear Ave, West Burlington, LA, 52655, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
RecommendedMatt Weir is a great service advisor that helped direct me on what my vehicle needed. Thanks Matt!
RecommendedI was happy with the sales team and with the car we purchased
I’ve had many issues over the last few years, 6 to be exact. Most recent my son took the car for an oil change. When they told him it was finished he paid the bill and they gave him the paperwork, nothing being said at all except thank you. As he was eating lunch he read the paperwork and it said oil leak and that it was deferred. He called me and I tried calling the Quick Lube or the Ford or Kia desk. No one was able to answer a phone. That in itself angers me. Finally found out who the tech was and what they saw. An apolog... read more
Business response:
Shelly, we are so disappointed to learn of this situation you have described. We take our customers’ comments seriously so we hope that you’ll give us a call at (319) 758-5900 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.
piss poor service nothing
Business response:
Rodney, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Shottenkirk Ford of Burlington. Please give us a call at (319) 758-5900 and we will do our best to make this better. We hope to hear from you soon.
ALWAYS GREAT SERVICE GOING TO MISS AMY
Recommendedthe service and hospitality.
Business response:
Hello David, we really appreciate you taking the time to leave us feedback on your visit! Your recommendation means so much to us and we're so happy to have earned it. Have a wonderful day!
RecommendedThey have always treated me fair. Tom has always helped get things done for my needs. Mr. Yoder went beyond to get us a good rate.
Business response:
Your satisfaction means a lot to us, and we truly appreciate you choosing Shottenkirk Ford of Burlington for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.
RecommendedVery nice people, nice car, got paper work signed, brought car home two weeks later they called and found a program to lower our payments. Very nice and unexpected.
RecommendedThey have one of the best sales persons around,in Thomas Jacobs.He helped me so very much,and I thank him again for all that he did for my wife and myself.
Business response:
George, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Frequently asked questions about Shottenkirk Kia
How is Shottenkirk Kia rated?
Shottenkirk Kia has a 4.2 star rating with 292 reviews.
When is Shottenkirk Kia open?
Shottenkirk Kia is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com