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ShipStation
- Software company
- Austin, TX
About this business
hipStation leads the e-commerce world with our web-based software designed to make e-commerce retailers exceptionally efficient at processing, fulfilling, and shipping their orders from all the most popular marketplaces and shopping carts using all the top carriers.
Location details
3800 N Lamar Blvd #220, Ste 220, Austin, TX, 78756, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedGreat app, probably the best with shipment online
Not importing orders. No customer service. Support Tickets not being created.
Shipstation is an all in one platform that provides a simple solution to my needs of shipping every month on a recurring basis! Not only is the platform user friendly and beautifully designed, but their customer service is out of this world! I highly recommend Shipstation!
I really want to love this platform. It does have some quirkiness to it, but the thing that is making my life a challenge EVERY day is the functionality of the ShipStation connect software. Some days it works. Most days it doesn't. I spend at least an hour every morning trying to fix this issue. And to make matters worse, they know that this is a problem and have not fixed it. Our business is growing very quickly and I don't have time to wait for them to feel inspired to fix this issue and we will be looking for another solu... read more
used to be better... slowly going down the drain...
It often takes 19+ hours to flag orders that need to be combined making this critical feature useless. Customer service refuses to acknowledge the problem. I've been fighting for a fix to this issue for a year.
I really want to give ShipStation a better review but I find it difficult to go any higher than 2. They appear to be robust and can handle a lot but there are some very basic things missing. For instance, we cannot currently reship an order to a customer with shipstation and have that order update in our storefront, it currently only handles updates for the first and original shipment. In addition ShipStation does not pass back Delivery Confirmation status to your storefront. If you want confirmation that your customers orde... read more
Today stampscom decided to remove cubic pricing from thousands of shipstation user accounts. Instead of acting on the behalf of thousands of their customers blindsided by this change (which is mentioned NOWHERE in their release notes), we are told to contact stampcom for help. Imagine thousand and thousands of users all reaching out at the same time for a solution that our software provider could have been the intermediate for us on...stampscom phone lines are down, email support doesn't respond. Yet here we are the blindsid... read more
Our company - @novamodule - integrates cloud-based systems. @NetSuite and @ShipStation is one of the smart connectors we have and it is one of the most popular ones. From many use-cases we see ShipStation is one of the preferred and top shipping software that NetSuite users use. So, being a NetSuite SDN partner we also partnered with ShipStation and developed an iSaaS connector. Our customer love it as much as they live ShipStation. ShipStation provides great support to its customers as we see it and hear about it. Hoping to... read more
Frequently asked questions about ShipStation
How is ShipStation rated?
ShipStation has no reviews yet.
When is ShipStation open?
ShipStation is closed now. It will open tomorrow at 8:00 a.m.
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