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ShipStation
- Software company
- Austin, TX
About this business
hipStation leads the e-commerce world with our web-based software designed to make e-commerce retailers exceptionally efficient at processing, fulfilling, and shipping their orders from all the most popular marketplaces and shopping carts using all the top carriers.
Location details
3800 N Lamar Blvd #220, Ste 220, Austin, TX, 78756, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedCut my daily shipping time in half (at least). Love it so far, have three online stores synced up and am adding more.
support is horrible!! Trying to get wordpress plugin for shipstation to work and it has taken weeks for anyone to NOT get back to me to help so I can launch new website!
Would not even attempt merchant fulfilled eccomerce without this mighty fine tool!
Syncs with Magento however does not support multi-currency stores, so if you ship internationally with Magento stores set up in currencies for particular countries, it won't work, you'll have to process the foreign currency order manually. It assumes ALL weights are pounds, so it will not work correctly with stores using kilos in their Magento weights. It cannot handle international returns on UPS. It uses grammes instead of kilos on metric stores as an option, but who the hell ships in grammes apart from drug dealers? It ha... read more
Shipstation has worked well for us syncing our magento store. However after being a faithful customer for 2 years we ran into a sync problem. I contacted them through the live chat, and was not it was a magento issue. However it was very difficult for us to troubleshoot as we did not have the code that was causing the error, it was on the shipstation server. The ticket was escalated in at shipstation to a higher level support, and now it has been 2 days with no response from my emails. My programmer is stumped because we can... read more
Business response:
Hey Mark, Are you still having trouble? If you are, please either respond here with the ticket number or message us your business name and we can find your account and support requests! Thanks!
Update: I originally left a 1 star review out of frustration and desperation. I have changed to 4 stars because once we finally got to the person we needed to I have been very impressed, but I can't go all the way to 5 because it shouldn't have taken what it did to get the help we needed. All in all shipstation is a pretty good tool and generally pretty reliable. Just be aware that if you have a major problem it likely won't be fixed today. Thank you for finally getting us the help we needed. Original: #GETSHIPDONE as long a... read more
Frequently asked questions about ShipStation
How is ShipStation rated?
ShipStation has no reviews yet.
When is ShipStation open?
ShipStation is closed now. It will open at 8:00 a.m.
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