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Sheraton Salt Lake City Hotel
- Hotels
- Salt Lake City, UT
About this business
Location details
150 W 500 S, Salt Lake City, UT, 84101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My house was undergoing renovations. My wife has just undergone dental surgery and she was also suffering from a painful diverticulosis. It was so severe. that my Sister-in-Law had to rush her to the Emergency Room at the University Medical of Georgia when the pain became unbearable. She was released and we booked a room at Fairfield Mariott in our hometown, Aiken. When we checked I informed the clerk on duty, Dayton, that my wife was ill, and we would not need housekeeping. There was never a problem until we decided to exte... read more
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. We hope we will have another occasion to meet your expectations and welcome you back in the future.
I had one of the worst experiences ever at the Marriott hotel in Everett Washington a couple weeks ago, in near freezing temperatures. We get there an hour after our room is supposed to be ready, it’s not ready yet, they do not have an alternative except to take a lesser room so fine.. we take that. We drop our things at our room on the fourth floor. Then we take the elevator to the second floor and I take my six year old daughter to the swimming pool. There are 2 towels left. I set them aside for us and we go swimming. Anot... read more
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. We never want a guest to leave with a negative experience and always encourage contacting Marriott Customer Support for further assistance mediating with on-site hotel leadership. Please see our website for further contact information to address the service you received - *************************************************. Than... read more
I had the worst hotel experience at the Springhill Suites Lousiana Downs. $275.93 for a one night stay. My card was charged so I had to pay whether I stayed of not. First, I payed for the room online but was asked for my card again on arrival to charge for incidentals. That was shady. I have never stayed at a Marriot hotel that was this dirty. The floor was dirty, the walls were dirty, the bed headboard was dirty, mold in the shower, feces looking stains on the floor near the bathroom, the room floor was stained and dirty, t... read more
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. We never want a guest to leave with a negative experience and always encourage contacting Marriott Customer Support for further assistance mediating with on-site hotel leadership. Please see our website for further contact information to address the service you received - *************************************************. Than... read more
I had the worst hotel experience at the Springhill Suites Lousiana Downs. $275.93 for a one night stay. My card was charged so I had to pay whether I stayed of not. First, I payed for the room online but was asked for my card again on arrival to charge for incidentals. That was shady. I have never stayed at a Marriot hotel that was this dirty. The floor was dirty, the walls were dirty, the bed headboard was dirty, mold in the shower, feces looking stains on the floor near the bathroom, the room floor was stained and dirty, t... read more
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. We never want a guest to leave with a negative experience and always encourage contacting Marriott Customer Support for further assistance mediating with on-site hotel leadership. Please see our website for further contact information to address the service you received - *************************************************. Than... read more
I had the worst hotel experience at the Springhill Suites Lousiana Downs. $275.93 for a one night stay. My card was charged so I had to pay whether I stayed of not. First, I payed for the room online but was asked for my card again on arrival to charge for incidentals. That was shady. I have never stayed at a Marriot hotel that was this dirty. The floor was dirty, the walls were dirty, the bed headboard was dirty, mold in the shower, feces looking stains on the floor near the bathroom, the room floor was stained and dirty, t... read more
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. We never want a guest to leave with a negative experience and always encourage contacting Marriott Customer Support for further assistance mediating with on-site hotel leadership. Please see our website for further contact information to address the service you received - *************************************************. Than... read more
They never paid me and is refusing to give me my check
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. We hope we will have another occasion to meet your expectations and welcome you back in the future.
They never paid me and is refusing to give me my check
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. We hope we will have another occasion to meet your expectations and welcome you back in the future.
They never paid me and is refusing to give me my check
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. We hope we will have another occasion to meet your expectations and welcome you back in the future.
We evacuated to this hotel when Ian came through. We ended up staying a few extra days and decided to get our clothes laundered. When we left to go back to our home, it was discovered that they charged us for two “dry cleaning” charges that we never asked for. We were told by the front desk to specifically write “launder only” which we did. I’ve called and have spoken to the manager several times with promises of being called back and having the charges taken care of. This has been a month and I’ve been the one to initiate t... read more
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. We never want a guest to leave with a negative experience and always encourage contacting Marriott Customer Support for further assistance mediating with on-site hotel leadership. Please see our website for further contact information to address the service you received - *************************************************. Than... read more
Frequently asked questions about Sheraton Salt Lake City Hotel
How is Sheraton Salt Lake City Hotel rated?
Sheraton Salt Lake City Hotel has a 4 star rating with 3,606 reviews.
When is Sheraton Salt Lake City Hotel open?
Sheraton Salt Lake City Hotel is closed now. It will open tomorrow at 9:00 a.m.
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