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Sheraton New York Hotel & Towers

3.8

About this business

Sheraton Times Square is a modern hotel located in the heart of Midtown Manhattan, steps away from Times Square and Central Park. Enjoy well-appointed accommodations, two on-site dining destinations, and a state-of-the-art fitness center. 

Location details

811 7th Ave, W 53rd St, New York, NY, 10019, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.812,218 reviews
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Milagros A. Marasigan's profile image
Milagros A. Marasigan 
8 years ago
Samik Bhattacharya's profile image
Samik Bhattacharya 
8 years ago

Small rooms, nothing is free.. not even water in the room.. expensive dinning.. thought breakfast was complimentary but it wasn't. The only pros is it's location .. cannot be any closer to the big appl.e. We just stayed one night and most of the time we were out or sleeping .. so kinda managed. But won't recommend for longer stays 

Jing Zhou's profile image
Jing Zhou 
8 years ago

Terrible guest service over the phone. Extremely rude and mean. Made me wait for toothbrush for an hour while i had to sleep to get up early in the morning. Although amazing location and reception and other service personnels. This guest service just throws me off. Also, the shower curtains some times smell bad although reception was very accomodating to switch me rooms 

Diane Clarke's profile image
Diane Clarke 
8 years ago

Fabulous hotel & staff. my husband, daughter & myself stayed for 6 nights from 29th April 2017. After American Airlines completely ruined the start of our dream holiday, we were greeted by a really friendly receptionist.(sorry, don't know his name) very quick & efficient service. The hotel is pristine, the rooms are immaculate....thanks to NAOMI CHIN who must be the happiest , friendliest lady i've ever met..she's a credit to your hotel & thanks to her my daughter recieved a lovely Birthday cake & bottle of sparkling water d... read more

Ricardo Mark Johnson's profile image
Ricardo Mark Johnson 
8 years ago

Great experience, friendly and helpful staff, great location for site seeing within walking distance. 

Rosa Roman's profile image
Rosa Roman 
8 years ago
Irene Delne's profile image
Irene Delne 
8 years ago
Mark Torocco's profile image
Mark Torocco 
8 years ago

Spent 5 nights in February. The concierge was very helpful, location in midtown was perfect. We walked almost everywhere. The only thing i would change is the refrigerator. Even after eating at hotel, we wanted a place to store leftovers my kids,wanted to snack on late night. So add a fridge. My wife dropped her license, they found it and call our room. Saved our vacation. 

Roland Morales's profile image
Roland Morales 
8 years ago

Fantastic. We were lucky that Priceline picked for us. Can't wait to go back. 

Frequently asked questions about Sheraton New York Hotel & Towers

How is Sheraton New York Hotel & Towers rated?

Sheraton New York Hotel & Towers has a 3.8 star rating with 12,218 reviews. 

When is Sheraton New York Hotel & Towers open?

Sheraton New York Hotel & Towers is closed now. It will open tomorrow at 9:00 a.m. 

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