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Sheraton New York Hotel & Towers

3.8

About this business

Sheraton Times Square is a modern hotel located in the heart of Midtown Manhattan, steps away from Times Square and Central Park. Enjoy well-appointed accommodations, two on-site dining destinations, and a state-of-the-art fitness center. 

Location details

811 7th Ave, W 53rd St, New York, NY, 10019, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.812,218 reviews
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Marie Bd's profile image
Marie Bd 
8 years ago
Amilcar Samudio Franceschi's profile image
Amilcar Samudio Franceschi 
8 years ago
Leticia Peña's profile image
Leticia Peña 
8 years ago

Excelente ubicación .!! Excelente servicio de mucamas.!! Agradable ambiente.!! Me encantó y con gusto regresaré.! 

Debbie Young Brown Hooper's profile image
Debbie Young Brown Hooper 
8 years ago

This was a very good hotel... it was in a very good location... no complaints whatsoever except the elevators they are automated and it just seemed like it was always a long wait or it stopped at too many floors with no one waiting to get on... all the staff that I interacted with were very friendly nice and answered any questions I may have had. I would definitely recommend this hotel and I would stay here again. 

Lilly Suarez's profile image
Lilly Suarez 
8 years ago
Wooda Bey's profile image
Wooda Bey 
8 years ago
Sherry Huo's profile image
Sherry Huo 
8 years ago
Patrick Schneider's profile image
Patrick Schneider 
8 years ago

Unbelievable weak customer service on the phone. Tried to reach someone to stop the heavy machines on the construction site next to the hotel. No one felt responsible. Tried 4 or 5 times. Now they stopped without anybody telling them at 23.00. Hopefully for the rest of the night. The manager should implement a serious incident process. 

Nicola Stephen's profile image
Nicola Stephen 
8 years ago

Stayed in this hotel from the 5th-10th May, couldn't fault it. 4 of us shared a room with 2 double beds (would say more of a small double) but beds were really comfy and we slept great every night. Rooms cleaned every day. We asked for a high floor at check in and the receptionist was very helpful and gave us a room on the 42nd floor with free wifi for the 5 nights at an extra charge of $40 each. (Instead of paying $20 a night) next time I come to New York I would definitely stay here again! 

Frequently asked questions about Sheraton New York Hotel & Towers

How is Sheraton New York Hotel & Towers rated?

Sheraton New York Hotel & Towers has a 3.8 star rating with 12,218 reviews. 

When is Sheraton New York Hotel & Towers open?

Sheraton New York Hotel & Towers is closed now. It will open tomorrow at 9:00 a.m. 

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