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Sheraton New York Hotel & Towers

3.9

About this business

Sheraton Times Square is a modern hotel located in the heart of Midtown Manhattan, steps away from Times Square and Central Park. Enjoy well-appointed accommodations, two on-site dining destinations, and a state-of-the-art fitness center. 

Location details

811 7th Ave, W 53rd St, New York, NY, 10019, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.912,166 reviews
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Federico Pina Fusconi's profile image
Federico Pina Fusconi 
7 years ago
Jackie Fisher's profile image
Jackie Fisher 
recommend  Recommended
7 years ago

Central location , well informed polite staff , comfortable beds nicely appointed rooms ... coffee and delish snacks in the cafe 

Honey Beth Wiggs's profile image
Honey Beth Wiggs 
7 years ago

Wonderful location. I'm a premier member and the Club Lounge is awesome. Front desk staff wasn't super friendly but not rude either. 

Sanjeev Mago's profile image
Sanjeev Mago 
7 years ago

Bad Attitude, declined request for extra water bottles, declined to give tea bags, charged for holding bags since late flight, staff doesn't know how to smile especially front office and bfast room. Extremely rude people. 

Fatima A Bhutta's profile image
Fatima A Bhutta 
7 years ago
Udo Schaal's profile image
Udo Schaal 
7 years ago
Clair Jayne Wharam's profile image
Clair Jayne Wharam 
7 years ago

Thank you so much for a fantastic stay over Christmas the hotel and Service was an amazing experience for our first time in the US my Young children had the most amazing time thanks again hopefully I will be back in the future 

Chrissy Cambridge's profile image
Chrissy Cambridge 
7 years ago

Writing this while sitting in the Lobby drinking hot chocolate from the cafe and waiting for out airport transfer. We have had such a lovely time, everyone has been great. Unfortunately we had a plumbing issues at 5am and less than 10mins later it was addressed my maintenance. Service has been great! Even NYE when we had to line up to get back to the hotel, all I can say is their security was paramount in this and I am so happy we chose this hotel for our first visit to NYC. 5 stars all the way from me. Thank you 

Mehul C Desai's profile image
Mehul C Desai 
7 years ago

My cousins had worst 31st with Sheraton Times Square on 31st. They gave away confirmed room to other guest, complimentry breakfast was included earlier which got removed by hotel themselves !!! Even Drinking water bottles were short in supply .. flush wasn’t working properly .. worst experience 

Frequently asked questions about Sheraton New York Hotel & Towers

How is Sheraton New York Hotel & Towers rated?

Sheraton New York Hotel & Towers has a 3.9 star rating with 12,166 reviews. 

When is Sheraton New York Hotel & Towers open?

Sheraton New York Hotel & Towers is closed now. It will open on Monday at 9:00 a.m. 

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