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Shaver Chrysler Dodge Jeep RAM & FIAT
- Automotive
- Westlake Village, CA
About this business
Location details
3888 E Thousand Oaks Blvd, Westlake Village, CA, 91362, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:15 a.m. to 6:45 p.m. | |
| Tue | 9:15 a.m. to 6:45 p.m. | |
| Wed | 9:15 a.m. to 6:45 p.m. | |
| Thu | 9:15 a.m. to 6:45 p.m. | |
| Fri | 9:15 a.m. to 6:45 p.m. | |
| Sat | 9:15 a.m. to 6:45 p.m. | |
| Sun | 9:15 a.m. to 6:45 p.m. |
Was very pleased with the whole process. Samantha was great..
Very nice person We do a great deal with the team
Salesman was very helpful and Jeep was delivered to me at my home from 70 miles away the same day in excellent contition.
Great group of people. Professional courteous staff
They answered all my questions via text and by the time I was going in to see the vehicle it was sold. I dragged my feet and paid the price of losing out
Business response:
Thank you for sharing your experience with us, Paul. I appreciate your feedback and understand the frustration of missing out on a vehicle you were interested in. We strive to provide timely and informative communication at Elgin Chrysler Dodge Jeep Ram. Please feel free to reach out to me directly if you have any questions. Thank you for bringing this to our attention. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027
First it was not available and in the process of being sold. Then 2 days later another salesman called saying it was available and hasn't been sold but, the price had increased I asked if I could give a deposit to hold the car and he said he would call me on Monday. Never heard back. Cargurus posted the car as being sold. Ive never heard back from the dealership. Very poor communication!
Business response:
I apologize for the poor communication. There was obviously some confusion on our side. Please give me a call so that I can get more info and investigate this. Shawn Frick VP/GM 410-590-1500
Gabe was helpful and straight forward. Would buy again from him and Wally Armour CDJR
Checked out vehicle at this dealership, but never went there. The salesman I was dealing with, came across extremely rude. So I decided to choose different dealership.
Business response:
We are sorry to hear that you didn't have a pleasant experience. We'd be happy to connect you with a different sales professional whom you may have a better connection with. Thanks for considering Merit.
The salesman stayed in contact with us for a few days before our appointment date and time, we drove 2 hours and we get within 20 minutes to the car dealership they messaged me to say that the car sold.
Frequently asked questions about Shaver Chrysler Dodge Jeep RAM & FIAT
How is Shaver Chrysler Dodge Jeep RAM & FIAT rated?
Shaver Chrysler Dodge Jeep RAM & FIAT has a 4.1 star rating with 1,405 reviews.
When is Shaver Chrysler Dodge Jeep RAM & FIAT open?
Shaver Chrysler Dodge Jeep RAM & FIAT is open now. It will close at 6:45 p.m.
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