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3888 E Thousand Oaks Blvd, Westlake Village, CA, 91362, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:15 a.m. to 6:45 p.m. | |
| Tue | 9:15 a.m. to 6:45 p.m. | |
| Wed | 9:15 a.m. to 6:45 p.m. | |
| Thu | 9:15 a.m. to 6:45 p.m. | |
| Fri | 9:15 a.m. to 6:45 p.m. | |
| Sat | 9:15 a.m. to 6:45 p.m. | |
| Sun | 9:15 a.m. to 6:45 p.m. |
Great Dealership and knowledgeable staff
Business response:
We appreciate your feedback about Stoneridge Chrysler Dodge Jeep Ram. Our team values your recognition of our knowledgeable staff. Thank you for choosing us.
Great service and great people.
I worked with Andrew and he was fantastic. I sat there for 3 hours while they did ‘paperwork’ without anyone else checking on me. The price you see online is not accurate and they only show the best possible scenario for all available rebates. Go ahead and add on 6-7k to whatever they show online. They’ll also try and give you a sad story about why they lowball you 8k below what KBB or Edmund’s says the trade-in is worth. The finance team didn’t communicate options and I’ve been asking for a week for the loan information and... read more
Not so good I made a offer including my durango which I wanted trade in value I sent Vin and pics like requested and whenever I wanted a breakdown invoice so we could make a deal with deposit I was ignored and vehicle sold under my nose
I inquired about a vehicle they were quick to respond and helpful when I need it.
I did purchase a 2025 Chrysler Pacific. The van is great so far. 2 Things I didn't appreciate was 1) Being told as retired military that I wasn't eligible for the military discount that Chrysler offered. After showing and explaining the definition, I was able to get a partial discount. 2) They did not mention that the van does not come with a spare tire. I thought a spare tire was something every vehicle comes with. At least tell me so I could get a spare before driving in Chicago.
Business response:
Thank you for sharing your experience, Deb. I’m glad to hear you’re enjoying your 2025 Chrysler Pacific. I also understand your concerns regarding the initial military discount and the information about the spare tire. Feedback like yours helps Elgin Chrysler Dodge Jeep Ram ensure customers have all the details they need during the purchase process. Please feel free to contact me directly if you’d like to share more details or continue the conversation. I'm here to help and ensure a better experience in the future. Sincerel... read more
Too many ridiculous add ons & profit fees. No salesperson employed there just order takers.
Business response:
James. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com. We hope to hear back from you soon.
We live outside of Springfield, so we bought the truck basically on the videos and the information supplied to us from the sales people at lums they drove the vehicle to us. It was a smooth process.
Staff was awesome. I felt I got a good deal on the truck.
Business response:
We appreciate your feedback and are glad you felt good about your truck deal. At Stoneridge Chrysler Dodge Jeep Ram, we strive to provide great service. Thank you for choosing us.
Shaver Chrysler Dodge Jeep RAM & FIAT has a 4.1 star rating with 1,405 reviews.
Shaver Chrysler Dodge Jeep RAM & FIAT is open now. It will close at 6:45 p.m.
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