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Shaver Chrysler Dodge Jeep RAM & FIAT
- Automotive
- Westlake Village, CA
About this business
Location details
3888 E Thousand Oaks Blvd, Westlake Village, CA, 91362, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:15 a.m. to 6:45 p.m. | |
| Tue | 9:15 a.m. to 6:45 p.m. | |
| Wed | 9:15 a.m. to 6:45 p.m. | |
| Thu | 9:15 a.m. to 6:45 p.m. | |
| Fri | 9:15 a.m. to 6:45 p.m. | |
| Sat | 9:15 a.m. to 6:45 p.m. | |
| Sun | 9:15 a.m. to 6:45 p.m. |
They were good to deal with, but I went in a different direction.
talked to two different people call trying to get app and did one never called me back after I left several messages.
Drove from Michigan to look at a Jeep, called the day before to Insure that there was nothing wrong with it mechanical issues, body imperfections etc. They assured me everything was in perfect condition. Showed up the following day after a 3 hour drive, took a 5 second walk around and noticed all sorts of imperfections. Paint chips everywhere door dings, the headlight it seemed was possibly being used as a fishbowl. Needless to say was straight up lied to. Proceeded to look at another grand Cherokee they had which was listed... read more
Business response:
Thank you for sharing your experience with us, Jerry. I understand your frustration, especially after making a long drive to see the Jeep and finding imperfections that were not disclosed. I appreciate your feedback about the pricing and warranty options, as we strive for transparency in our sales process at Elgin Chrysler Dodge Jeep Ram. I encourage you to reach out to me directly to address your concerns more thoroughly. I value your input, and we're committed to improving our customer experience. Thank you again for your ... read more
Nice people easy to work with
I went in there to finance this Elantra and immediately after telling them what I had for a down payment they went a completely different route and try to get me into a Volkswagen vehicle that I wasn't even looking at so I'm not very happy with what happened here
Shayna was great
This was one of the best dealerships experience I have had the staff went out of there way to welcome you and Dan was great this dealership is lucky to have a person that represents there company with his dedication and experience. If anyone is looking for a vehicle go to this dealer and see Dan the best car salesman around go see him for a vehicle. I will definitely be going back to this dealership for another vehicle
Advertising at 1 price. Selling at a much higher one. Smh
Was impressed with Salesman for his follow up and courtesy! If and when I would consider to buy a used car, I would certainly call this dealership!
Business response:
Thank you, Brian! I truly appreciate your kind words about our salesman and his follow-up courtesy. At Elgin Chrysler Dodge Jeep Ram, we strive to provide excellent service, and I'm glad to hear you felt that during your experience. We look forward to assisting you when you're ready to consider a used car in the future. Don't hesitate to reach out! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027
Frequently asked questions about Shaver Chrysler Dodge Jeep RAM & FIAT
How is Shaver Chrysler Dodge Jeep RAM & FIAT rated?
Shaver Chrysler Dodge Jeep RAM & FIAT has a 4.1 star rating with 1,405 reviews.
When is Shaver Chrysler Dodge Jeep RAM & FIAT open?
Shaver Chrysler Dodge Jeep RAM & FIAT is open now. It will close at 6:45 p.m.
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