This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Shaver Chrysler Dodge Jeep RAM & FIAT
- Automotive
- Westlake Village, CA
About this business
Location details
3888 E Thousand Oaks Blvd, Westlake Village, CA, 91362, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:15 a.m. to 6:45 p.m. | |
| Tue | 9:15 a.m. to 6:45 p.m. | |
| Wed | 9:15 a.m. to 6:45 p.m. | |
| Thu | 9:15 a.m. to 6:45 p.m. | |
| Fri | 9:15 a.m. to 6:45 p.m. | |
| Sat | 9:15 a.m. to 6:45 p.m. | |
| Sun | 9:15 a.m. to 6:45 p.m. |
I contacted about a 2020 Jeep Grand Cherokee Trailhawk from out of state. I sent them my trade information along with taking pictures of my trade and sending them. I never heard back from them but saw on Cargurus that the vehicle had sold. They could have of at least emailed me stating the vehicle was sold but I was ghosted instead. I won't be doing business with them.
Business response:
We are sorry that you had a questionable experience with us. We reviewed our communications and found that your salesperson requested pictures of your trade. However, it does not appear that we ever received any pictures or any further communication from you. If you are interested in discussing this further, please feel free to contact me directly at 812-258-3202. Jason Hutchings, General Sales Manager @ Bachman CDJR.
Things went smoothly! Great staff!
Experience was good. Sales person was helpful.
Very helpful and accommodating.
Very unorganized and seemed confused to vehicle where abouts. Car was very dirty. Next visit car was still unkempt and many broken parts on car poor representation of a car with a 20k price point.
slow response time ,sales girl seemed disinterested not sure why? polite friendly maybe she was just really busy ? Might have bought their car if better customer service ?
Good dealership Jay is the man
Very prompt to respond to my inquiry and very professional. I would recommend anyone to try them before purchasing anywhere else.
Business response:
Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!
Drove 1 1/2 hrs to see this jeep. Was not informed prior to coming that the paint on all four doors and hinges was bubbled. Lack of communication between the internet sales and floor sales is obviously non-existent because I was contacted three more times by different sales people 2-3 days later about if I would like to set up an appointment to see the jeep I will say Kevin and Tyler were professional, but Sales Manager Dave and others were not. Would not recommend this dealership
Frequently asked questions about Shaver Chrysler Dodge Jeep RAM & FIAT
How is Shaver Chrysler Dodge Jeep RAM & FIAT rated?
Shaver Chrysler Dodge Jeep RAM & FIAT has a 4.1 star rating with 1,405 reviews.
When is Shaver Chrysler Dodge Jeep RAM & FIAT open?
Shaver Chrysler Dodge Jeep RAM & FIAT is open now. It will close at 6:45 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com