Service First AC Repair

rockport2010 

on Yellow Pages

15 years ago

I called a dozen different local service companies to check my A/C system at 7:00 in the evening during the heat of the summer of July 2010. The first to answer their phone was Service First. The dispatcher was attentive and professional. He dispersed a technician - David Villegas, who arrived *WHEN THEY SAID HE WOULD ARRIVE !!! *. There were no vague, gray areas of when he would arrive, and none about the diagnosis of my system. I am an HVAC procurement agent by trade and normally, pardon the pun, "phone a friend" for help.... read more

maddie2010 

on Yellow Pages

15 years ago

Service First was exceptional, and I would definitely recommend to anyone in the San Antonio area. Very prompt service and David was extremely helpful and polite. He explained any problems and questions we may have had. 

New horizons S. 

on Yellow Pages

15 years ago

Service First saved-the-day for our Childcare Center. We have children in care 7 am - 6 pm, and are licensed by the State. One of our 20yr old AC units died, and all the AC companies knew they had us, buy a new unit or roast for the summer. Needless to say, we were in a difficult position. We called Service First after several others, and they quickly responded, assessed the problem, and did not try to take advantage or our situation. They offered us the BEST PRICE and SERVICE in town! They worked our replacement semi-custom... read more

jacqueline.jones 

on Yellow Pages

15 years ago

I have a small business and had a CATASTROPHIC failure of not 1 but 2 Commercial AC units that were 10-13 years beyond their life span. I needed new units fast to keep my business in operation. I called three different AC companies, only two responded quickly but their prices were RIDICULOUS. I called Service First, they came out IMMEDIATELY within 1hr, assessed my problem, explained what was wrong with the old units and gave me some options. I choose to replace them both and Service First gave me what I considered an HONEST... read more

boldham5 

on Yellow Pages

15 years ago

Dear Friends, I arrived home late on saturday, July 3rd, to an ai ounditioner that ws blowin air and nothing else. We opened every window i the house and sweate through the long, humid night. Sunday, July 4th, I thought there would be no hope of finding anyone able to help us until we were past the holiday. I have heard too many horror stories of people who have been abused because of their lack of knowledge in the heater/air conditioning field. I was absolutely delighted t find that your company would not only be able to he... read more

robnana2010 

on Yellow Pages

15 years ago

After several attempts at trying to reach Jack, the owner, I am at my witts end. I am in the heat in the SA Summer and several attempts at trying to get my system to cool have been unsuccessful. My new unit cools for a week or two and then it's out again. What is the problem? This should not be happening. This is a brand new unit which I had installed in the spring so that I would not have to suffer in the summer. I work out of my home and have had to leave and leave my work unattended. Where is Jack and why won't he call me... read more

langly001 

on Yellow Pages

15 years ago

I contacted this company for my AC repair needs after reading the excellent commentaries. The technician arrived on time but took a little over two hours to attempt to diagnose the problem. Over the course of the time technician was here, I heard several different explanations as to why the AC was not working properly. In truth, the explanations were conflicting. In the end, a quote of 800 was provided. The final quote included a repair of a part that was not initially mentioned during the discussions. Thus, time was wasted ... read more

lancebell4121 

on Yellow Pages

15 years ago

I'm super impressed, I had an a/c leak and I called service first and they sent there a/c tech David who was very nice and helpful and even took the time to even spray the wasps outside my front door which was'nt even his job to do. He was very professional and you could really tell that he knew what he was doing. You can tell that service first hires only the best most qualified employees. From the start I had a good experience even from the man i talked to on the phone. My overall experience with this company has been grea... read more

doyledennis 

on Yellow Pages

15 years ago

Recently my AC stopped working so I called John Wayne to have it evaluated. I paid $30 for an estimate that I never received and my wife was given three or four different prices to fix the problem yet the actual problem was never clearly revealed. Even after speaking with there office I still did not have a clear picture of what would be required to fix it. Within half an hour of David Nelson, from Service First, arriving he quickly identified the problem and possible courses of action. Unknowing to him, John Wayne was the l... read more