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Seekins Ford Lincoln
- Car Dealers
- Fairbanks, AK
About this business
Location details
1625 Seekins Ford Dr, Fairbanks, AK, 99701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
RecommendedQuality products, excellent service that is competent, fast & efficient. Always professional, friendly & accommodating!!!
Business response:
Thank you Lavonne Baysinger for sharing your excellent comments.
Seekins has been my dealership for many years. Sheltering at home meant no contact. Using their website, I chose the car I wanted, called Ken Peterson, my salesman, who made all the arrangements and handled the paperwork. I signed the papers and drove my car home. So easy to work with them. Thanks for your great service.
Business response:
Thank you Sharon Sharon Johnson Boko for the kind words. We really appreciate you sharing your new Ford Escape with us too!! We're happy to hear everybody worked with your to make this vehicle purchase simple during these crazy times. 😍
Great customer service from sales and finance. They made getting a new car an easy process.
Business response:
Hi Joyce, congratulations on your new vehicle! We appreciate your feedback of our Staff's outstanding service! Thank you so much for choosing Seekins Ford Lincoln as your first choice for service!
Truck went in for warranty. Seekins had it 3 weeks. In that time it was backed into. Seekins body shop repaired it. The part is on back order so repair is not finished. When i picked up the truck which was in their possession for 3 weeks was missing the lightbar from from bumper. The stance they took was it was not their fault and i should file an insurance claim. I had that lightbar for over a year with no problems. So i no longer feel safe having work sone at seekins since they promote theft and robbery. 0/10
Business response:
Rick, thank you for taking the time to bring this unfortunate situation to our attention. We would appreciate the opportunity to discuss the details of this situation so we can determine how we can assist you. Please give our Service Manager, Josh Geier, at (907) 459-4079 and we will do our best to make this better. We hope to hear from you soon.
Great service. Great Body shop too.
Business response:
Charley A Myers, we appreciate your recommendation of our dealership! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Sincerely, Ryan.
Very happy with my 2016 Explorer until the power steering went out at -20 and it had to be towed in. Found out that electronic steering problems with Ford cars are a common issue. My car only has 30K miles. Not good to have a car in Fairbanks Alaska that commonly has power steering problems, especially in the cold... After it was towed in, I was told 3-5 days for parts and estimate of Friday pick up. On Friday I was told Monday. On Monday I was told by the end of the week. On Thursday the car was ready - 17 days after being ... read more
Business response:
Tina, we're extremely disappointed to hear about your negative experience at our dealership. Our customers mean a great deal to us and we regret that we failed to provide you with the quality service you deserve. We would like the chance to talk to you further so please do call our Service Manager, Josh Geier, at (907) 459-4079 at your earliest convenience so we can work with you to make this right. We hope to hear from you.
I have been doing business with them for close to 30 years. They have the worse customer service I have ever experienced. Bill the parts guy is the only one worth a dime.
Business response:
Jason Peters, thank you for taking the time to bring this to our attention. Customer service is one of our top priorities and we are disappointed to learn that you had anything less than a stellar experience with us. Bill Case was a great employee. I will be sure to pass this on to him even though he retired summer 2019. Please contact us at (907) 459-4000 when you have an opportunity, and we will be more than happy to try and turn your experience around. Sincerely, Ryan.
David J and Ken P were AMAZING sales guys!! They responded to phone calls emails and texts asap ! Always was on top Of things and always informed us of what the status was when we ordered our car thru Seekins ! There was a couple things that needed to be done to my car and they gave me a rental home and make sure I was happy with everything !! Steve in finance was AMAZING too! He is very knowledgeable about everything that Ford has to offer and got us the best deal around with financing !
Business response:
Hi Katy, thank you for taking the time to highlight some of our staff for their excellent work! We're happy to hear you had a great experience with us. If there is anything else we can do to assist you, please let us know!
Just bought a 2019 Ford Ranger XLT today. Hands down the best dealership I have ever dealt with. David was helpful and real easy to work with. in and out in a few hours. Don't go to the other guys in town, Seekins is the best option.
Business response:
Lance Cornelison, your comments keep us motivated and working hard for all our guests! Enjoy that RANGER!! Thanks again for your business! Take care! Sincerely, Ryan.
Frequently asked questions about Seekins Ford Lincoln
How is Seekins Ford Lincoln rated?
Seekins Ford Lincoln has a 4.1 star rating with 1,058 reviews.
When is Seekins Ford Lincoln open?
Seekins Ford Lincoln is open now. It will close at 6:00 p.m.
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