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Seekins Ford Lincoln
- Car Dealers
- Fairbanks, AK
About this business
Location details
1625 Seekins Ford Dr, Fairbanks, AK, 99701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
RecommendedDid take a long time to get vehicle in but the job was done right. Staff was friendly!
Business response:
Please let us know if there is ever anything else we can do for you! Safe travels! Sincerely, Ryan.
It took them a month and a half to fix my vehicle and the communication was terrible. Looks good tho:)
Business response:
Brandon, customer service is one of our top priorities so we are disappointed to hear we failed to provide you with the quality experience you deserve. We know that the future success of our dealership is dependent on cultivating long-term relationships built on trust, so we look forward to speaking with you in order to resolve this issue. Please reach out to our Service Manager, Josh Geier at (907) 459-4079 at your earliest convenience. Thank you!
They sell a great product. I bought a 2016 F150 2 weeks ago and am happy with it so far.
Business response:
Chuck Parker, thank you for your kind words and congratulations on your 2016 Ford F-150! Sincerely, Ryan.
always courteous, thorough and gets the job done right the first time.
Business response:
George Ziegler, thank you for taking the time out of your day to tell us about your experience. We do hope we can be of assistance in the future. Take care! Sincerely, Ryan.
Shout out to John Smith in the service department, thank you so much for all your help today. Best service department in Fairbanks!!
Business response:
Brandy Kay Gloria, we appreciate your recommendation of our dealership! I will gladly pass this shout out to John Smith our service advisor. It is great to hear our Staff took such great care of you! We hope to see you here again! Sincerely, Ryan.
James and Mark in the Service Department are incredible. They made sure I was informed every step of the way with the repair status of my truck. I highly recommend Seekins' Service Department, and will only trust them with with repairs and maintenance on my vehicle.
Business response:
Christina Williams, we appreciate your recommendation of our dealership! Agreed, James our service advisor and Mark our service technician are incredible. Thank you for your trust. We hope to be of service to you again! Take care! Sincerely, Ryan.
Had a good experience at Seekins. I bought a used truck in November of 2018, the process was quick and painless. My salesman was nice, and seemed to care about my feelings. I think he just wanted to make a sale off me, though, because he promised me lots of things and ultimately had trouble delivering. I tried for 2 months to contact him after my purchase to get my windshield and parts I bought with the truck without many replies at all. Ultimately, I spoke to a sales manager (Bryan or Bryant?) and they didn’t hesitate to he... read more
Business response:
Robert, your comments keep us motivated and working hard for all our guests! Thank you again for choosing Seekins Ford-Lincoln, and we hope to see you again soon!
Have been a customer since 1983 have experienced all available services at the dealership. Always done right first time every time. On a rare occasion when it was not was quickly made right. Hopefully will be a Seeking customer another 36 years.
Business response:
Greg Lebeau, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Sincerely, Ryan.
Bought a car in May 2018 and still dealing to get stuff fixed which was messed up by the body shop and now they blame other people or didn’t know about it but it was all discussed before. Also when my car was there last week to get it fixed I did ask to check my tire pressure and when I did pick up I didn’t get told it wasn’t done. I started and drove to quick lane to check in with them - they are amazing and helped me out. When I called body shop to check I got told from Todd that he didn’t have time and he is alone. Well t... read more
Business response:
Tanja Glidden, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Seekins Ford. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. If you are willing to give us another chance, please reach out to us at (907) 459-4000. Sincerely, Ryan at Seekins Ford.
Frequently asked questions about Seekins Ford Lincoln
How is Seekins Ford Lincoln rated?
Seekins Ford Lincoln has a 4.1 star rating with 1,058 reviews.
When is Seekins Ford Lincoln open?
Seekins Ford Lincoln is open now. It will close at 6:00 p.m.
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