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1625 Seekins Ford Dr, Fairbanks, AK, 99701, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Always friendly and interested in helping.
Business response:
Mathew Mund, thank you for taking the time to leave us your response to our Staff's outstanding customer service!
Seekins does good job looking after your car with it being on warranty! They also do a great job even if they find out nothing is wrong with it!
Recently had “the works” service done. Asked for a new oil drain plug to be installed at same time. Did NOT expect to be charged labor for this request. Common sense that you have to take the old drain plug out to drain oil during the oil change. I had went in prior to that day to get an appointment so I could just wait and be done. My appointment was at 7 am, arrived was told no appointments before 9 am... then I was told I had a 8 am appointment. I asked Walter about the labor charge for changing out the drain Plug, was to... read more
Business response:
Chris, we strive for 100% satisfaction, and we regret to find out that this was not the case. We would like the opportunity to address your concerns. Please reach out to Service Manager, James Kreider at (907) 459-4083 when you have a chance. Thank you, and we look forward to hearing from you.
Service is outstanding!!
Business response:
Thank you so much for being one of our valued guests and we look forward to your next visit!
Had a great experience with Josh and Ken. Josh was very helpful with getting what I needed, and Ken made the buying process smooth and simple. Huge thanks to both of them!
Business response:
Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Ryan at Seekins Ford.
I love my 2016 Lincoln MKX. I brought it in to service it and Curtis took great care of me. I needed a vehicle while I was waiting cuz I had to go show a house and Bryant let me use his demo. So professional and great service. Seekin's is very generous and involved in the Fairbanks community. Thank You..
Business response:
Grace, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Only regret was a matching topper wasn’t included after what we spent! We would’ve been completely satisfied if the topper had been added as asked. I feel it was a fair deal with topper included but for now I guess we will settle for this!
Business response:
Jeremy, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!
we bought a certified pre owned 2016 explorer, and we are lovng it thus far. Our salesman was LZ and our financing guy was Jeremiah. They were awesome. 3rd vehicle I've bought from seekins and they haven't let me down...
Business response:
Greg, thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
The staff at Seekins Ford are very professional and care about the customers. This is my first Ford and I could not be any happier, I love my truck and would recommend them to anyone.
Business response:
Greg, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!
Seekins Ford Lincoln has a 4.1 star rating with 1,058 reviews.
Seekins Ford Lincoln is open now. It will close at 6:00 p.m.
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