This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Sardis Place at Matthews By Cortland
- Residential Leasing
- Charlotte, NC
About this business
Location details
2808 Cross Point Cir, Charlotte, NC, 28105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
love it here I’ve had such a great experience living at sycamore ! The community is quiet, well-kept, and the staff is always friendly and quick to respond. Maintenance is on point, and I love how close it is to everything. Highly recommend!
Verified Renter Absolutely love the location of this building. Apartments feel dated compared to all of the new builds that are popping up around Phoenix. Have seen some improvements to community spaces / general spaces like stairwells and such but would love to see a better effort to keep these places clean and amenities working.
Business response:
Hey there - our pleasure! Happy you had a great experience. Thank you so much - hope you have a fantastic day!
Verified Renter Everton was professional and helpful. However there were times when I could not reach anyone in the office and at times it was frustrating. I would leave messages via phone and text and no one would get back in touch with me . But when I could reach someone they were very helpful.
Business response:
Thank you for taking the time to share your experience at Cascades at Northlake Apartments. We appreciate your positive feedback regarding Everton's professionalism and helpfulness. We also understand your frustration with the times you experienced difficulty reaching our team. We are always striving to improve our communication and appreciate you bringing this to our attention.
Verified Renter This community and the staff members have been top tier since I moved here Jan 2024. The have been very professional and inviting throughout every encounter. Great Job!
Business response:
Thank you so much for your kind words and support! We're thrilled to hear that our community and team have made such a positive impression since your move in January 2024. Providing professional and welcoming service is our top priority, and your feedback truly means a lot. We're grateful to have you as part of our community!
Verified Renter When this community was under Cortland they were much better. Grey isn’t completely terrible but the maintenance has to do better
Business response:
Thank you for sharing your feedback. We understand your concerns and appreciate you taking the time to let us know how your experience has changed. While we're glad to hear you don't find the community completely lacking, we take your comments about maintenance seriously. Our goal is to provide a high standard of service, and it's clear we've fallen short in your case. We’re actively working on improvements and would love the opportunity to address any outstanding concerns you may have. Please feel free to reach out to the o... read more
Verified Renter People are friendly, the community is clean and inviting. The office staff are friendly and always helpful. I love the way they host community events so people can get to know one another.
Business response:
Thank you for taking the time to share your experience at Cascades at Northlake Apartments! We appreciate you highlighting the friendly atmosphere, cleanliness, and inviting nature of our community. It's wonderful to hear you enjoy the community events we host. We strive to create opportunities for residents to connect and build relationships. We value your feedback!
Verified Renter One safe, cheerful, & peaceful place to call home.
Business response:
Thank you so much for your kind words! We're thrilled to hear that you feel safe, cheerful and at peace in our community - that's exactly the experience we strive to provide! -Ashley H., Community Relations Manager
Verified Renter Amazing Place. Big apartments wonderful leasing staff. Maintenance comes fast to work on work orders. I love how we have events which help bring the neighborhood together
Verified Renter Other than the gates and parking at times,June and her team do a wonderful job
Frequently asked questions about Sardis Place at Matthews By Cortland
How is Sardis Place at Matthews By Cortland rated?
Sardis Place at Matthews By Cortland has a 3.7 star rating with 859 reviews.
When is Sardis Place at Matthews By Cortland open?
Sardis Place at Matthews By Cortland is open now. It will close at 7:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com