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Sardis Place at Matthews By Cortland

3.7

About this business

Location details

2808 Cross Point Cir, Charlotte, NC, 28105, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
3.7897 reviews
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Verified R.'s profile image
Verified R. 
2 years ago

Verified Renter It's a great place to live. It is quiet and pleasant. The work staff is very attentive and always responds to our requirements. In addition, the facilities are always clean and tidy. 

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Verified R. 
2 years ago

Verified Renter This apartment complex needs to invest in security cameras because my car got stolen and broken into and i went to the office to express my concerns and that if they have cameras and they only have it for the leasing office so basically if you have a nice car of any kind good chance it will get broken into because there's no cameras in the apartment complex. This issue needs to be fixed and resolved cause that doesnt make or have anyone feel safe in this apartment complex at all. 

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Verified R. 
2 years ago

Verified Renter Great neighbors, very courteous and professional staff! 

Verified R.'s profile image
Verified R. 
2 years ago

Verified Renter The staff are courteous and friendly . Response to maintenance needs is slow to nonexistent. 

Business response:

Hey there! Thank you for taking the time to share your feedback. We are thrilled to hear that your experience with our office staff has been pleasant! We understand your frustrations with our service department. We have recently made some changes and have seen improvements! Please feel free to reach out to the office if you are still experiencing any issues with our maintenance department! sardisplace@cortland.com. -Your Sardis Place Team 

Verified R.'s profile image
Verified R. 
3 years ago

Verified Renter As of now, I have little to compliment about the place. When we moved in, it was obvious that they hadn't checked the place before giving us the keys. The ice maker in the freezer was broken, the lights in the fridge didnt turn on, and water puddles would form in the fridge every day. It took a two months for it to be fixed. When we moved in, the microwave didnt function properly as the center point didnt spin and the corners of it was burning, the place hadnt been cleaned when we walked in, and the porch doo... read more

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Verified R. 
3 years ago

Verified Renter I would NOT recommend living here. Don't waste your money. Applicances are old, it takes them forever to replace them. They don't communicate with their tenants if they have come into their apartment. I have not seen any communication of bug inspections done. They are charge for everything. So RUN from here!! 

Verified R.'s profile image
Verified R. 
3 years ago

Verified Renter Move in was a mess. I was first approved for 1 apt. Then told it wouldn’t be available on my date for move. So they gave me another at a lower rate. They then called me again to tell me nvm you can keep original apt. I did my walk thru. Found issues. Told them. They said they would fix before move in and they didn’t. I moved in the apt. My neighbor above me has been loud all day 24/7 since move in. After 3 weeks I filed a complaint. Nothing was done. My walk through form I filled out. I let them know master b... read more

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Verified R. 
3 years ago

Verified Renter This place is the a joke, it’s just a place to stay. Trash is overflowing constantly. The pool is nasty and full of hair and mold. 

Verified R.'s profile image
Verified R. 
3 years ago

Verified Renter The building is infested with cockroaches, appliances old and not working, just very unkempt and badly maintained 

Frequently asked questions about Sardis Place at Matthews By Cortland

How is Sardis Place at Matthews By Cortland rated?

Sardis Place at Matthews By Cortland has a 3.7 star rating with 897 reviews. 

When is Sardis Place at Matthews By Cortland open?

Sardis Place at Matthews By Cortland is closed now. It will open at 10:00 a.m. 

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