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Sardis Place at Matthews By Cortland
- Residential Leasing
- Charlotte, NC
About this business
Location details
2808 Cross Point Cir, Charlotte, NC, 28105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Verified Renter Horrible experience with Avana since new rental company took over. Lack of communication with management, forget getting anything fixed, and there’s a ton of roaches.
Business response:
Hi - I'm so sorry to hear your experience didn't meet your expectations (or our standards), and one of us will get in touch directly to see what we can do to make it right. I'm so sorry this happened - and I'd like to understand it better. Please get in touch at avanamatthewsmgr@greystar.com at your earliest convenience, and we'll do our best to resolve the issue with you. -Avana Matthews Team
Verified Renter The staff here at Avana Matthews are very kind and considerate. They are quick to get my issues addressed and resolved.
Business response:
So good to hear from you! Thanks for letting us know. Have a great day! At Avana Matthews, it's our pleasure to serve. Hope we can be off assistance to you in the future! Best wishes from Avana Matthews. -Avana Matthews Team
Verified Renter Great place to live and wonderful assistance from management team.
Verified Renter I am comfortable in my apartments, I like them, really like the localization and the area itself, beautiful and clean enough! But what bothers me is that I can't ask for repairs or insect repellent.
Verified Renter you would not want me to share a review currently, maybe wait until some maintenance concerns are actually addressed
Verified Renter Great community to live in. Definitely have to recommend it to family and friends. Affordable prices and close to everything!
Business response:
Hi there - 100% satisfaction is our goal! Great to see Avana Matthews gave you such a great experience. At Avana Matthews, it's our pleasure to serve. Hope we can be off assistance to you in the future! Best wishes from Avana Matthews. -Avana Matthews Team
Verified Renter I have not been satisfied with the service since the new management took over. Things are not as efficient as before.
Verified Renter My very first apartment and my experience has been great, I like it here and I see myself here for a while. Friendly, calm, quiet, & clean community. Nice & a luxurious feel of the apartment inside. Staffing is always professional, positive, & warming. I HIGHLY recommend Sardis Place at Matthews to anyone.
Verified Renter The management staff was excellent. Kayla has been amazing this whole time the maintenance team, especially rock also has been amazing as I’ve been dealing with multiple issues since moving in. Although they have made every effort to fix any and everything that has gone wrong in the unit, I still would not recommend anyone moving in here just because upon first appearances, the homes look luxury, and when you get in, they are not the amount of things falling apart once you move in is unacceptable. I personall... read more
Frequently asked questions about Sardis Place at Matthews By Cortland
How is Sardis Place at Matthews By Cortland rated?
Sardis Place at Matthews By Cortland has a 3.7 star rating with 897 reviews.
When is Sardis Place at Matthews By Cortland open?
Sardis Place at Matthews By Cortland is closed now. It will open at 10:00 a.m.
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