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Sardis Place at Matthews By Cortland
- Residential Leasing
- Charlotte, NC
About this business
Sardis Place at Matthews offers one, two, and three bedroom floor plans in a variety of styles. Our upgraded homes have undergone extensive makeovers in the kitchens and baths which include chic black appliances, new countertops, cherry cabinetry, and brushed nickel accents. Our residents enjoy our resort-style amenity package including two swimming pools, two lighted tennis courts, a 24/7 fitness center, and picnic areas with barbecue grills. Each home features: Bay Windows Cabinetry With Brushed Nickel Ice Maker New Applia... read more
Location details
2808 Cross Point Cir, Charlotte, NC, 28105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Terrible Management I woke up today to find my car was towed. First I was not in a parking spot but I was also NOT parked in a no parking zone. The parking here is ridiculous and people park all types of ways, so I was shocked to see my car being towed. There was no notification so I had to call the police ( I thought it was stolen) . The police informed me it had been towed. The reason I'm disappointed in the complex is because I have raised parking concerns before due to limited parking. As a paying resident I would have e... read more
Business response:
Hello Nicole, We regret to hear that your car was towed, however as you stated, you were not in a parking spot. Any vehicle that is parked outside of a designated parking spot is parked illegally. This can be a hazard especially if emergency vehicles were needed in the community. While we do issue warning stickers prior to being towed for issues such as if a vehicle is inoperable, if the vehicle is not in a parking space at all that necessitates immediate removal. Regarding your concerns with limited parking, we patrol the c... read more
Verified Renter Our experience at Sardis Place has been a positive one. The office and maintenance staff are friendly and address any concerns you might have in a timely manner. The section of the complex we live in is quiet. Parking can become a bit of a problem at times. Although we like living here, the apartments are old. In spite of the upgrades the apartments show their age. There was an issue with package delivery but the complex installed a new efficient mail room which has solved the package problem. The complex sen... read more
Verified Renter If you want an excellent living situation definitely consider Sardis Place!
Verified Renter If looking for home to settle down this it's. Quiet place and friendly neighborhood.
Verified Renter Many times when an apartment is advertised online or otherwise, sometimes you don't really get what's advertised. I must say that I was skeptical at first then as time went by I see that the community was accurately advertised and I would definitely recommend to others. I can say with certainty that I feel at home.
Business response:
Hello! We are so happy you feel at home here at Sardis Place! We're here to make your experience at our community a great one! If you need anything please feel free to reach out to our office at Sardisplace@cortland.com. Thank you again for choosing Sardis Place!
Verified Renter This apartment community, as far as aesthetics, is not a bad place to live. The office staff, however, are not good at answering phones, returning calls, or answering messages from the app. If you choose this community, make sure you ask the office about any neighbors with large dogs possibly living above you. It literally sounds like they are going to come through the ceiling! This can be very overwhelming at times.
Business response:
Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We can assure you that we do not find this type of behavior acceptable, and we would like to address the situations you have described. We want all of our residents to be comfortable in their homes here. If at any time a neighbor is disrupting this for you, be it through noise or otherwise, we ask that you please call our after-hours courtesy officer at 866-485-2914. We hope you will give us an... read more
Do not move here Recently moved here and my experience has been absolutely horrible. I would not recommend this apartment to anyone!!! Upon moving in our unit smelled really bad. We had to buy a lot of stuff to get the smell to go away. You can tell they tried to update a few things but rushed with the job and did it very poorly. We have paint splattered on some parts of our floors and paint was chipping on some parts of the walls. Communication was terrible and we had to call corporate just to hear back and get responses. T... read more
Business response:
Hi Mhorgan, Thank you for taking the time to share your feedback and review with us. We are saddened to see that you had a less than stellar experience with us. Our team was thankful we had the opportunity to speak with you before moving out to resolve many of the issues you were having in the home. We appreciate your feedback as we are always looking to improve at our community. If you have any further questions or regarding these concerns or anything else around your time at Sardis Place, please feel free to reach out to m... read more
Verified Renter I am unhappy at Sardis Place. I usually roll with the punches and make the best however becoming a resident was big mistake. Move in cleanliness was disgusting, unfulfilled promises of repair, maintenance tickets closed out as if they were completed. I could rant for a while. I am really unhappy with my move in experience here look forward to moving once the lease is up.
Just got Apartment Communication is terrible! No one ever answers the phone! Alice is terrible when it comes to responding or getting back to you and is one of the main reason I want my money back for any applications !!
Frequently asked questions about Sardis Place at Matthews By Cortland
How is Sardis Place at Matthews By Cortland rated?
Sardis Place at Matthews By Cortland has a 3.8 star rating with 812 reviews.
When is Sardis Place at Matthews By Cortland open?
Sardis Place at Matthews By Cortland is open now. It will close at 5:00 p.m.
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