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Saratoga Casino Hotel

4.1

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Location details

342 Jefferson St, Saratoga Springs, NY, 12866, United States

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4.15,837 reviews
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Caroline Smyth-Hansson's profile image
Caroline Smyth-Hansson 
8 years ago

We just stayed at the hotel for the first time. I don't gambling but my boyfriend said he did alright. He was mad because the points were supposed to be doubled but apparently that was down Saturday night. Anyway, hotel and room was beautiful, very comfy bed, gym is very small for such a large place, food at buffet was really good and I would have tried to enjoy the pool and hot tub but didn't because the only way to use the stairs is to go outside and they have to try to find a maintenance person to meet you at the door bec... read more

Brenda Bertrand's profile image
Brenda Bertrand 
8 years ago

We visit the casino a couple times a month, mainly because it is at least a 2 hr. drive for us. We do fairly well there compared to our local casino. I understand why they are rewarding their regular people but they need to come up with some kind of reward program for others. The little discount on the buffet & small slot play isn't enough to travel that far more than we do.This was the 1st time staying in the hotel. Went to check in & had to wait close to 45 min for our room to be ready. Not really happy about that but thin... read more

Joanie Erv Allen's profile image
Joanie Erv Allen 
8 years ago

It sucks I have ben going for years I'm out can't hit nothing whent to rivers hit on third spin hundred bucks more action than I had at sartoga 

Diane Hoffman's profile image
Diane Hoffman 
8 years ago

This casino has gone down hill, when we tried to talk with management that did NO good, So we returned our cards last summer and will now go elsewhere. Sorry you were fun once and even win at times, but No more. 

Linda Dingman's profile image
Linda Dingman 
8 years ago

No free plays ever anymore..when i was there last sunday night.i was playing slots when i heard a commotion over at guest services. ..some guy was saying he had been there serveral hours and had lost alittle more than 3k and was hoping to get a $20 food voucher. .. They told him the best they could do was give him a $10 voucher. ...It seems like they dont want business 

Joe Emerson's profile image
Joe Emerson 
8 years ago

Had a great time with john and nancy Bushee, tom and elisha have to do this again.... 

Linda Green's profile image
Linda Green 
8 years ago

We have gone there since it opened. It was fun but the last two years the payouts are down, money goes faster, the Buffett quality is down. What is going on Racino? We don't come as often anymore...... fix it. 

Lauren de Jong's profile image
Lauren de Jong 
8 years ago

The casino is so beautiful now with the addition of the hotel and Morton's... love it!! 

Deborah M. LaBate's profile image
Deborah M. LaBate 
8 years ago

We usually come once a month and have noticed for a while now that the Buffets food has progressively gone down hill. The bakery use to be great, yesterday I wouldn't even try anything. .No pies ,one kind of cake,the bread pudding is horrible.Back when they use to make the bread pudding with white chocolate and was my favorite. Saratoga casino will not be seeing us after Rivers opens,unless things get better,including the playoffs on the slots. 

Frequently asked questions about Saratoga Casino Hotel

How is Saratoga Casino Hotel rated?

Saratoga Casino Hotel has a 4.1 star rating with 5,837 reviews. 

When is Saratoga Casino Hotel open?

Saratoga Casino Hotel is open now. It is open 24/7. 

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