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Saratoga Casino Hotel

4.1

About this business

Location details

342 Jefferson St, Saratoga Springs, NY, 12866, United States

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4.15,837 reviews
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Erwin Dominguez's profile image
Erwin Dominguez 
7 years ago

It’s a decent casino really. Didn’t win anything, which is okay. Their buffet is terrible and expensive though. I wouldn’t recommend the buffet. I would recommend the steakhouse there (Morton’s); phenomenal food. 

Business response:

Hi Erwin - Thank you for your feedback. We are happy to hear you enjoyed Morton's. Is there something specific about the buffet that you didn't like? We will be sure to share this with our team and make improvements where needed. Thank you again, Erwin! 

Steve Watson's profile image
Steve Watson 
7 years ago

had a wonderful time, the new hotel was very comfortable and the staff went beyond to be sure we had everything we needed. Had a good night at the casino as well! 

Business response:

Hi Steve. Thanks for your 5 star review. Our team always strives to go above and beyond guest expectations. We're happy you had a wonderful stay. Everyone at Saratoga Casino Hotel looks forward to seeing you again. 

Ed Bauman's profile image
Ed Bauman 
7 years ago

Had a great time. The rooms were absolutely beautiful. The Staff at hotel did great job and very professional. Will definitely go back again. 

Business response:

Thanks Ed! We'll pass along your compliments to our Hotel team. They always strive to surpass guest expectations and will appreciate the positive feedback.Please visit us again. 

Raymond Carney's profile image
Raymond Carney 
7 years ago

Had a Outstanding time! Staying again tonight! The food is wonderful! The casino is good!! 

Business response:

Thank you very much for such a great review. Everyone at Saratoga Casino works hard to ensure our guests have a fabulous time.We'll pass along your compliments to Chef Shawn. Enjoy tonight's stay! 

Ruben Reyes's profile image
Ruben Reyes 
7 years ago

The wife and I enjoyed it alot. We wish we had more time but it was fun. 

Barbara Myles's profile image
Barbara Myles 
7 years ago

My husband, my sister and I visit Saratoga Casino for the first time to celebrate my. birthday. Check-in was fast, the rooms are beautiful. The machines didn't pay out much. Buffet was lousy. My only real complaint is theres no restaurant serving breaksfast. 

Business response:

Hi Barbara. Thanks for sharing your comments. We'll pass them along to management. 

Brando Walk's profile image
Brando Walk 
7 years ago

Me and my boyfriend had a wonderful time thank you 

Business response:

Hi Brando. Thank you so much for your kinds words and 5 star review. We really appreciate you taking the time to share your experience with us. Please visit us again soon. 

Jean Brighenti's profile image
Jean Brighenti 
7 years ago

I love this place.So clean ,no cigarettes and everyone likes their jobs(I think).Cant wait to go back. 

Business response:

Hi Jean. Thanks for the kind words and the 5 star review. We certainly like our job, and we think the rest of our team does too. Thanks for visiting Saratoga Casino Hotel. 

Stacey Nabozny's profile image
Stacey Nabozny 
7 years ago

I had alot of fun here...it was a nice day getaway with the girls and we enjoyed ourselves. Its was a cozy and friendly atmosphere and i will definately go back 

Business response:

Wow, what a flattering review! Thanks for spending the day at Saratoga Casino Hotel and sharing your feedback. We appreciate it. 

Frequently asked questions about Saratoga Casino Hotel

How is Saratoga Casino Hotel rated?

Saratoga Casino Hotel has a 4.1 star rating with 5,837 reviews. 

When is Saratoga Casino Hotel open?

Saratoga Casino Hotel is open now. It is open 24/7. 

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