Sapaugh Cadillac's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Sapaugh Cadillac

4.7

About this business

Location details

1435 McNutt St, Suite 100, Herculaneum, MO, 63048, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
SunClosed
4.7803 reviews
Select a rating
Lou Gon's profile image
Lou Gon 
5 years ago

As a black person spending your money do not purchase anything from this dealership the racist undertones that this company holds experiences that I had here no one of color should have experienced how do you purchase a vehicle two weeks later when they want to change the deal they’ll call the police and report the car stolen while they still have your car that was a trade-in in their possession where do they do this at only At Sullivan Cadillac so once again if you’re black or a person of color do not repeat purchase anythi... read more

Business response:

We acknowledge your review and are currently looking into the events you’ve detailed. 

Marcia Lewis's profile image
Marcia Lewis 
recommend  Recommended
5 years ago

Our service manager, Paul Z. Is really great to work with! Whenever we have had to bring our car in for service he has kept us abreast on what is going on. Highly recommend Crest Cadillac! 

Business response:

We appreciate you taking the time to leave us a positive review! 

DeMetra Marks-Johnson's profile image
DeMetra Marks-Johnson 
recommend  Recommended
5 years ago

Very Professional. Excellent Work. Never Have Any Problems. Quality 100% 

Shinita McAdoo's profile image
Shinita McAdoo 
recommend  Recommended
5 years ago

I did not purchase my CT6 from them however I recently switched to this dealership due to it being closer to my home... John is the gentleman that I dealt with in checking my vehicle in... even though my wheel alignment wasn't added to the paperwork I was immediately accommodated and the issue was resolved professionally without hesitation. yes they have a customer for life!!! I love the experience and everyone was awesome. yes I highly recommend!!! 

Business response:

Thank you for the great review Shinita! We always aim to provide service you will be completely satisfied with. We are looking forward to seeing you again! 

Chris Cunningham's profile image
Chris Cunningham 
recommend  Recommended
5 years ago

great sales team, service and Dylan in the Kustom shop is the man! 

Business response:

Thank you, Chris, for the feedback! We are happy to know that Dylan is a pleasure to work with! 😊 

Owen Copeland's profile image
Owen Copeland 
recommend  Recommended
5 years ago

Had my first experience with FK Cadillac today for a scheduled oil change. Excellent price, excellent service. I will return. 

Business response:

Owen, we are happy to know that you had an awesome overall experience with us! We look forward to seeing you again. Take care! 

Joe Oller's profile image
Joe Oller 
5 years ago

Service is always terrible. Schedule an oil change and be ready to sit for 2-3 hours. I dropped one of my vehicles off on a Friday to have a tire replaced and it was still not ready by Monday. I had to be dropped off when they opened so I could try to get it and go to to work even though it wasn’t done yet. They tried to right the situation by giving me a loaner to go to work, but it was a tiny little car. I’m a big dude. This time I was told it would be an hour and a half for an emission inspection, tire sensors reprogrammi... read more

Business response:

Joe-------- I am sorry ! I am Joe Clemens The Executive General Manager and I would personally like to discuss with you on Monday if you are available ? Please let me know what works best for you and will contact you. Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com 

Heather Butler's profile image
Heather Butler 
recommend  Recommended
5 years ago

Very pleased with our recent purchase! Brandon answered every question and was straight to the point. We will definitely recommend family and friends to Sapaugh. 

Business response:

Heather-- Thank You! We appreciate your business ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com 

Laura Harden's profile image
Laura Harden 
5 years ago

I bought a truck from them. huge doc fees. $599 ouch... wouldn't fix safety issues with the truck. seat belt and emergency brake and I have a young daughter that rides with me on a regular basis. also I drive it off the lot the next day check engine light comes on costing me a huge $250 repair......I would never recommend this dealership. 

Frequently asked questions about Sapaugh Cadillac

How is Sapaugh Cadillac rated?

Sapaugh Cadillac has a 4.7 star rating with 803 reviews. 

When is Sapaugh Cadillac open?

Sapaugh Cadillac is closed now. It will open at 8:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com