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1435 McNutt St, Suite 100, Herculaneum, MO, 63048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
I've bought I few used cars from various dealerships before and it was always a hassle. Not here! I want to give Suburban Cadillac of Plymouth and specifically John Griffin in sales a shout out for being awesome! He made the experience of buying a 2013 Fiat Abarth from the dealership absolutely painless, quick and easy. He's a great salesman, personable guy and extremely helpful and kind. After my experience here, I'd glad buy from them again! 5/5 Stars!
Great service experience with Brent Upton! We had several items to take care of. He made sure we were happy, and even delivered our car back to us this morning! Thanks for a job well done!
Business response:
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
I bought a car from Mike Kinney (I think that’s his last name) in pre-owned sales and I couldn’t be more happier. My car did need a new battery shortly after I purchased it, but Mike made sure that I was taken care of and even called me after to be sure they got it back to me in time. I will be purchasing my next car from him when the time comes in the future. Thank you Mike!
Business response:
Jayme------ Thank You ! We appreciate your business and your kind words about Mike Kinney !! The entire Sapaugh Team looks forward to serving you in the future ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com
I would like to give a shout out to Jeff Zajac in the service department. When I was let down by my dealership in Novi, he stepped up and made sure my car was taken care of AND it didn't cost an arm and a leg like what I was quoted by at the Novi Dealership!! Suburban Cadillac of Plymouth gets FIVE STARS from me and my business!!! Thank you!
Business response:
Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The have quick service in the oil change area.
Business response:
Clyde.... thank you for the recommendation and glad you find our quick service to be beneficial to you
Very unprofessional. I would STAY AWAY from this dealership. bought a used 2018 Ford Edge on March 7, 2020, and was given one key, with the promise of the other set within a few weeks. The pandemic hit, and I waited until mid-May to follow up on my second key. After leaving at least 3 voicemails, and an email, someone finally followed up with me. After going back and forth on who would PAY for the second promised me, the dealer offered to pay $200 of the $300 cost for a second key. After I asked the dealer to pay the entire ... read more
Great customer service. Fixed all issues that I had. Left car overnight they called told me what they found and fixed it. I’ll be back when you find a winner you don’t trade them away. Better sign Your QB Jerry or he just might sit out this season. Never let a winner gooooooooo!!!!!
Business response:
Thank you for your positive feedback!
My first real vehicle purchase in almost 20 years and honestly it was such a wonderful and easy experience. HUGE shout out to Reed, Kyle and Jane for all the hard work and everything you did. Y'all ROCK!!!
Okay....so here’s my follow up to a previous review. Unfortunately we encountered a rear end collision from a commercial vehicle. My husband took his SUV to Claude Nolan for repair even though we were not satisfied with a previous expectation related to cleaning the vehicle after service. Well I am happy to report we received a clean vehicle upon return and we are happy with the bumper and sensor repair. I would like to say you have been redeemed. It is my hope that with the many service and repair chooses available today th... read more
Sapaugh Cadillac has a 4.7 star rating with 803 reviews.
Sapaugh Cadillac is closed now. It will open at 8:30 a.m.
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