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1435 McNutt St, Suite 100, Herculaneum, MO, 63048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
I got an oil change and tire rotation months ago, everything was fine. Went back for the same thing and turns out they did not return my wheel lock so they couldn’t do the tire rotation. They ordered me a new one so I went in to get my tire rotation and the new wheel lock. Waited over an hour for them to not do a tire rotation because it wouldn’t be worth it since I was getting new tires soon. Went today to get new tires (not at Sapaugh) and the technician brought to my attention that there was no wheel lock for the current ... read more
DON’T GO THIS DEALER!!!! We brought out car in for programming and when we received the car back it was programmed, even that wasnt done as we had asked for it to be done but they had done major body damage scraping our bumper and cracking the passenger fender, see picture (my car has a hidden cam)!!!!
i am so please with the service & staff of SAPAUGH could not be happier and thanks
Great service Great team !😀
super nice ,quick service , best dealership I've been to
yall go see my boy! Nathan Stuard
Great dealership! Enjoyed doing bussiness with them! :)
Second horrible experience with the service department. I set an appointment for an oil change and tire rotation and requested a loaner since the only time I could drop off was their last appt of 4pm which is also the same time they close. I have learned from my previous horrible experience that I need to confirm that my request for a loaner would be honored. Every day this week multiple times I have sent emails, texts and called and was not able to speak to anyone nor did anyone respond. So I reluctantly rushed to get there... read more
Business response:
I am very sorry to hear that this happened. I do encourage you to contact our service director at 248-643-0070 if you wish to discuss any of this with management.
Sapaugh Cadillac has a 4.7 star rating with 803 reviews.
Sapaugh Cadillac is closed now. It will open at 8:30 a.m.
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